We are seeking a motivated and detail-oriented Sales Support Administrator to join our team. In this role, you will be responsible for providing exceptional support to our team and customers, ensuring smooth operations and effective communication. You will leverage your technical knowledge and customer service skills to assist with inquiries, troubleshoot issues, and maintain customer satisfaction while keeping clear communication with production as needed.

Responsibilities

Assist the sales and production team with tasks, including order processing and tracking.

Communicate effectively with customers to address inquiries and provide product information.

Assist with product quotations and order processing.

Assist with inventory count and scheduling.

Assist production with material order picking.

Maintain accurate records of customer interactions and transactions in the current system.

Assist with E-commerce adjustments

Participate in training sessions to enhance product knowledge and improve service delivery.

Qualifications

Strong understanding of computer hardware and operating systems, particularly.

Experience in production or inside sales.

Excellent communication skills, both verbal and written, with a focus on customer service.

Ability to troubleshoot issues effectively and efficiently.

Strong organizational skills with attention to detail.

A proactive approach to problem-solving and the ability to work independently as well as part of a team.

Join us as a Sales Support Administrator where you can contribute your skills in a supportive environment while helping our customers achieve their goals!