Ticketing Coordinator

The MRG Group

Vancouver, BC

Who we are:

MRG is Canadas largest independent concert promoter and live entertainment venue operator. We produce over 1000 events annually across 9 owned and operated venues and have produced concerts hosted in clubs and arenas domestically, as well as Europe and Asia-Pacific. Our diverse portfolio includes leading hospitality businesses, experiential venues like Par Tee Putt and Par Tee Pong, as well as AdmitOne, the fastest-growing multi-product ticketing platform in North America. We are at the forefront of the experience economy.

Who you are:

Reporting directly to the Ticketing Manager, the Ticketing Coordinator is responsible for ensuring we are delivering a positive shareable experience in addition to ensuring our ticketing business is operating at a profitable and professional level.

The fine print:

• Build and manage events in collaboration with venues and the AdmitONE team.
• Handle guestlists, comps, VIP, and special ticket requests.
• Monitor and support presales, onsales, and ticket inventory.
• Ensure event accuracy through quality control checks.
• Track daily ticket counts and sales across platforms.
• Manage inventory holds, releases, and pricing updates (VIP, dynamic, Platinum).
• Provide Box Office support, reporting, and settlement materials.
• Process manual payments and assist with tech/process improvements.
• Support the Ticketing Manager and mentor new team members.
• Maintain strong client communication and relationships.
• Other duties as needed.

We are looking for someone with:

• Excellent written and verbal communication skills
• Accuracy and strong attention to detail
• The ability to work in a team environment and support the company wide successes and vision
• Ability to maintain strong relationships both internally and externally
• Project management, multitasking and time management
• Innovative, creative and critical thinking
• Problem solving and analytical abilities

Due to the nature of the work, correspondence may be required on evenings, weekends and holidays as required.

Whats in it for you?

• A fun and casual environment. You will be joining a close-knit, innovative team of creative and energetic go-getters
• A welcoming, fun and safe work environment where everyone can show up authentically to work each day and feel respected
• Employee discounts to our concerts, shows and hospitality venues
• Career development opportunities with a company that encourages individuals to learn and grow

We thank all applicants for their interest, however only those selected will be contacted.

#MRGCareers