Clinical Receptionist Needed

We're looking for a dedicated individual to join our team as Clinical Receptionist. As the first point of contact for clients, successful candidates will play a vital role in providing excellent customer service, managing administrative tasks, and ensuring the smooth operation of our clinic.

The candidate will possess strong interpersonal skills, multitasking abilities, and a commitment to delivering exceptional client care.

Greeting Patients and Visitors:

Welcoming clients in a friendly and professional manner, providing assistance and direction as needed, and ensuring a positive first impression.

Scheduling Appointments:

Schedule and confirm appointments , consultations and clinic service appointments.

Managing Client Records:

Maintain and prepare client's files and ensuring confidentiality.

Track clients' service sessions and keep Clinic Director updated

Answering Phone Calls:

Answer incoming phone calls, screen and route calls to the appropriate clinic member, take messages, and provide information to callers regarding appointment and other inquiries.

Assisting with Administrative Tasks:

Perform various administrative tasks, such as filing paperwork, and updating daily log book

Coordinating with Staff:

Communicate effectively with staff to relay client information, schedule appointments, coordinate referrals, and address patient concerns or requests.

Maintaining Cleanliness and Orderliness:

Ensure the reception area, waiting room, and front desk area are clean, organized, and well-maintained at all times, removing clutter, replenish

ing supplies.