“How do you bring kindness to others every day?”

Join us in our journey of kindness – our Kind era – where compassion is our language, and kindness is our legacy. We are committed to nurturing a culture of kindness that flourishes within our team. Our valued team members are the heart of our mission and their well-being directly impacts the lives of those in our care.

The Ward/ Staffing Clerk reports to the Director of Care and is expected to assist with all the day-to-day facility wide and nursing administrative functions as directed by the Director of Care.

Responsibilities:

• Assists in the production and distribution of nursing department communications under the direction of the Director of Care.
• Responsible for word processing of all correspondence for the Nursing Department and Executive Director.
• Updates policy and procedures manuals.
• Organizes the years of service, educational achievement, and excellent attendance awards with the Staff Development Coordinator.
• Maintains open communication at all levels.
• Assists with the completion of the annual budget for the nursing department
• Assists with the completion of variance reporting for staffing hours with Director of Care
• Orders equipment/supplies/stationary for the nursing department and administration.
• Ensures appropriate staffing patterns, effective utilization of team members and materials management.
• Follows Absenteeism control programs and maintain attendance/absenteeism reports and communicate any recurrent absenteeism to the Director of Care
• Responsible for recording and tracking agency utilization and billing.
• Effectively maintains care records that emphasize and can be measured as delivering on a daily basis a person-centered approach.
• Demonstrates good knowledge of Collective Agreement, Employment Standards Act, Labour Relations Act, and Occupational Health & Safety Act.
• Manages all vacant schedules due to employee absences such as LOAs, vacation requests, sick calls, and administrative leaves.
• Actively assigns employees work schedules and maintains staffing schedules for the nursing department using the Scheduling System.
• Uses staff schedule care system and ensures team member coverage for any unfilled shifts by reaching out to Home's employees first according to collective agreement then staffing agencies as directed/needed.
• Completes and maintains scheduling and payroll for all nursing personnel.
• Books agency personnel as directed.
• Provides leadership and supervision to reception employees if applicable.
• Sets the vision, goals and objectives for the department in collaboration with the team members and in line with the overall Home's vision and strategic directions
• Motivates team members and establishes incentive programs that recognize excellent performance.
• Submits documentation and reports to the Executive Director and/or Director of Care as requested.
• Participates in facility-wide quality improvement activities.
• Maintains records management
• Any and all other tasks as assigned

Qualifications:

The qualifications needed to join our family are as follows:

• High School graduate or G.E.D. with courses in typing and mathematics. Nursing background is an asset.
• Working knowledge and high comfort level to use computer hardware and software programs.
• Expedient data entry skills.
• Ability to work in a fast-paced environment with changing priorities, have exceptional time management skills and to perform well under pressure with tight deadlines.
• Sense of responsibility, integrity, and confidentiality.
• On the job training in business office procedures in this facility.
• Must be well groomed, patient, courteous, tactful, and pleasant.
• Ability to be non-judgemental towards others
• Ability to have meaningful engagements with others
• Must have the ability to cooperate with other personnel.
• Must be level headed and calm in emergencies.
• Second language is an asset.
• Must have a clear vulnerable sector screen, no older than 6 months, TB test results less than 6 months old, must be able to provide three supervisory reference

What do we offer you?

• Competitive wages
• Employee perks
• Support for personal and professional growth
• Employee benefits (only included if specific to the role)
• Employee and Family Assistance Program (only included if specific to the role)

We appreciate all applicants' interest, only those selected for further consideration will be contacted.

We are committed to inclusion, diversity, and equity in the workplace, and we welcome applications from all persons. Our organization takes the accessibility needs of employees and candidates with disabilities into account during the position summary review process. Employees and candidates are required to notify their Director/Manager/Supervisor or Hiring Manager if they have any accessibility needs, and the organization will work with the employee to address them.