Job Title or Location

Financial Services Manager

Charlesglen Toyota
Calgary, AB
Posted yesterday
Job Details:
Full-time
Management

Charlesglen Toyota – Alberta's Celebration Destination, family-owned and operated, and one of the largest dealerships in Calgary is looking for a hardworking, eager-to-learn, grow, and reliable individual for a full-time Financial Services Manager position.

WHAT WE OFFER!

  • Competitive compensation

  • On-site Café

  • Free luncheon on Saturdays

  • Employee Discounts – Parts, Service and vehicles (conditions apply)

SCHEDULE:

Our dealership is open from Monday to Saturday, and the schedule for the position:

Monday - Saturday | Occasional Friday and/or Saturday off!

WHAT YOU GET TO DO!

Reporting to the General Sales Manager, you'll play a vital role in creating a seamless and memorable experience for our customers. From assisting customers with the sale of their vehicle, and working alongside the sales team, you'll be an essential part of our Toyota family.

  • Responsible for selling financing, mechanical repair service contracts, GAP insurance, credit insurance and other aftermarket products to clients.

  • Utilization of dealership management systems and procedures to deliver exceptional customer service.

  • Maintain a current knowledge of manufacturer products, rebates, financing, leasing and incentive programs.

  • Read, understand and adhere to all rules, regulations and procedures as required by the employer.

  • Work in strict compliance with the laws of Alberta and Canada.

  • Ensure all work performed is thorough, accurate and completed on time.

  • Preparation of all documentation, contracts, registration, submission, funding, commissioning, etc. related to all transactions and sales/leases of vehicles.

  • Maintain all reports and records as required by the manufacturer, dealership and suppliers.

  • Attend sponsored training as scheduled.

  • Ensure quotes for products and services are competitive.

  • Establish and maintain strong and professional relationships with all financial institutions, manufacturer finance centres and third-party vendors.

  • Keep customers and staff updated on the progress of a vehicle delivery.

  • Consistently meet and exceed customer expectations.

  • Handle and resolve customer complaints in a courteous and professional manner, insuring a positive outcome and maintaining a high level of customer satisfaction.

WHAT YOU BRING TO US:

  • Experience working in Finance department

  • Dealership experience is considered an asset

  • Valid driver's license with an acceptable driving record

  • You display a friendly and outgoing demeanour while interacting with other customers and coworkers. You are a self-starter who can work with minimal supervision.

  • High School degree or equivalent preferred

  • Computer literate with the ability to use email

  • Ability to operate automobiles of all shapes and sizes

  • Must be dependable and reliable, possess strong attention to detail and have the ability to prioritize effectively.

  • Excellent customer service skills.

  • Candidates must possess a valid Alberta Class 5 driver's license with no demerits.

Have you been waiting for the chance to start a career in the automotive industry? If you are driven and passionate, apply for this job today.

G3 Auto Group is committed to providing equal employment opportunities to all individuals, regardless of their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, age, or any other characteristic protected by applicable law. We value diversity and believe that a diverse workforce enhances our ability to innovate, serve our customers, and create a more inclusive and dynamic workplace.

We strive to create a work environment that promotes fairness, equity, and respect for all employees and applicants. Our commitment to equal opportunity employment is reflected in every aspect of our employment practices, including recruitment, hiring, training, promotion, compensation, benefits, and disciplinary actions.

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