Responsibilities:
- Lead the planning and execution of IT initiatives for the Finance unit, including the successful implementation of an enterprise billing solution and related system integrations.
- Define and manage functional and technical requirements in collaboration with Finance and IT teams to ensure alignment with business goals and compliance obligations.
- Oversee vendor selection, contract negotiation, and performance management for technology solutions and service providers supporting Finance initiatives.
- Ensure data integrity, security, and migration strategies are embedded in all phases of the billing system project lifecycle.
- Drive change management and user adoption strategies, including training and support for Finance stakeholders impacted by new systems and processes.
- Coordinate with IT architecture and cybersecurity teams to ensure billing solution design aligns with enterprise technology standards and risk management protocols.
- Validate system testing outcomes and lead user acceptance testing (UAT) to confirm the billing solution meets business and compliance requirements.
- Lead end-to-end project management for complex, high-profile, and high-risk initiatives, ensuring delivery on time, within scope, and within budget.
- To develop and maintain project requirements to develop detailed project schedules and integrated work plans.
- Ensure all deliverables meet business, compliance, and quality standards aligned with PMI and public-sector best practices.
- Develop and manage integrated project schedules, scope, budgets, and cross-functional resource plans.
- Monitor and forecast project costs; report on financial performance to ensure alignment with approved budgets and funding streams.
- Proactively identify and manage project risks and issues; escalate and resolve as required.
- Coordinate with stakeholders and governance bodies, including facilitating steering committee participation and executive-level reporting.
- Direct multidisciplinary project teams, ensuring alignment with OOC requirements and organizational standards.
- Develop and communicate project guidelines, procedures, and documentation.
- Resolve resourcing conflicts and interpersonal issues; establish clear roles, deliverables, and performance expectations for all team members.
- Provide timely projects, and portfolio reporting to internal and external stakeholders.
- Minimum 5 years of experience managing large, complex projects within the federal, provincial, or public sector.
- Strong knowledge of finance, procurement, and governance frameworks relevant to public-sector environments.
- In-depth understanding of PMI, public-sector I&IT methodologies, and project lifecycle best practices.
- Proven experience producing high-quality project documentation in alignment with government and industry standards.
- Demonstrated leadership in managing cross-functional teams, including consultants and contractors.
- Expertise in conflict resolution, stakeholder engagement, and project communications.
- Knowledge of change management in transformation environments.
- Proven experience leading IT implementation projects within finance or billing environments, preferably in the public or public sector.
- Hands-on knowledge of enterprise billing systems, financial platforms, or ERP modules, including experience with system integration, data migration, and vendor management.
- Strong understanding of public-sector IT governance, cybersecurity standards, and data protection requirements as they relate to financial systems and digital transformation.
- Experience in managing cross-functional teams including finance, IT, and external vendors, with a focus on delivering complex, high-impact technology solutions on time and within budget.
- Demonstrated ability to lead user acceptance testing (UAT), change management, and training initiatives to support the adoption of new financial systems and workflows.