Our client is seeking an on-site intermediate Network Support Analyst to provide day-to-day administration, management, and support of the site/plant LAN/WAN infrastructure.
Your success will be defined by your ability to:
- Operate; maintain support the site/plant LAN/WAN infrastructure and associated LAN/WAN service objects and the LAN drops/access points for Local Network connected “end user” devices such as desktop, printers, multifunction printer, plotters, scanners, Wireless nodes, mobile devices, as per defined service levels.
- Network design/architectural design support.
- Video Conferencing technical support
- VOIP Network Telephony Support
- Wireless Network Support
- Operate, maintain, support, and manage all LAN/WAN services (site and plant) in an integrated managed fashion.
- Implement software patches, upgrades, or refreshes to hardware or software.
- Planning Network changes with third-party vendors
- Single point accountability for coordinating the response and restoration of site LAN/WAN service requests and the resolution of performance issues.
- Monitoring, gathering, and logging key system metrics for network connections and devices related to availability, latency, utilization, and memory usage using TCP/IP tools and standards.
- Bachelor's Degree in Computer Science, Information Technology, or a related field
- Cisco related certifications (CCNA, CCNP, CCSP)
- Cisco/Tandberg related certifications (TCAP, TCEP)
- Demonstrated record of continuous improvement
- 5+ years of Network Support Analyst experience with Cisco equipment.
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