Clinical Manager

North Bay

Full-Time, Permanent

In-Person

About Community Counselling Center of Nipissing

The Community Counselling Centre of Nipissing is a fully accredited, non-profit organization dedicated to empowering individuals, couples, and families through professional counselling services and community programs. Our mission is to strengthen the ability of those in the Nipissing area to reach their full potential by providing compassionate, client-centred support.

We offer a wide range of services, including addiction counselling, developmental support, trauma and abuse recovery, employee and family assistance programs, and public education initiatives. Committed to inclusiveness, equity, self-determination, and anti-oppression, we strive to create a safe and supportive space for all.

By joining our team, you will be part of a dedicated group of professionals making a meaningful impact in the community, helping individuals and families navigate lifes challenges with dignity and respect.

Position

The Clinical Manager plays a pivotal role in overseeing the intake process for designated programs within the agency. This leadership position requires a minimum of three years of progressive management experience and a demonstrated ability to lead teams, drive innovation, and deliver measurable outcomes.

You will provide strong clinical supervision and exercise sound ethical judgment in managing client risk. A key aspect of the role involves analyzing and reporting on program performance across multiple funding streams, with proficiency in clinical data systems.

If you're a passionate leader ready to inspire change, support staff, and shape community care, we invite you to bring your expertise to our progressive and purpose-driven organization.

Responsabilities

As a Clinical Manager on our team, you will:

Administration and Finance

• Participates in a quarterly review of the targets or goals for the teams.
• Ensures that program operations are maintained throughout the year within the approved budget, communicating matters of concern to the Executive Director and participating in a comprehensive quarterly review of expenditures.
• Responsible for implementing and monitoring the program activities in close collaboration with other managers.
• Collaborates with the Executive Director in the analysis of community needs which may impact upon agency programs.

Team Management

• Participates in hiring, onboarding, and training of new staff.
• Attends team meetings and provides clinical supervision as necessary.
• Supports the disciplinary process and manages employee relations concerns, including participation in grievance procedures.
• Completes an annual performance appraisal with some clinical staff and manager; sets performance objectives for the following year, and monitors work performance consistent with the approved plan.

Program Management

• Monitors high-risk cases, potential or actual serious occurrences or vulnerable client issues and informs the Executive Director of any matters requiring external reporting.
• Contributes to the regular review of program data and submission of required statistical reports to the funders and to the Executive Director for the Board.
• Prepares program proposals as identified by the management team in order to meet the needs of the organization.
• Maintains up-to-date knowledge of the areas of clinical expertise needed within the program to facilitate quality supervision and staff training.
• Provides back-up coverage to the other agency programs in the absence of the manager.
• Performs other job-related duties as assigned by the Executive Director.

Essential Qualifications

• BSW or BA/HBA in Social Sciences, or MSW/MA in a related field.
• Registered with a professional college authorized to grant the designation to practice psychotherapy in Ontario.
• A minimum of three (3) years of experience in progressively responsible administration of human service organizations.
• A minimum of five (5) years of direct clinical practice.
• Specific related clinical experience in the area of program mandates, i.e. violence against Women, EAP, addictions, developmental disabilities, sexual abuse and counselling.
• Demonstrated competence in staff supervision.
• Strong knowledge of the developmental services sector, clinical best practices in addiction services, and trauma-informed care.
• Proven track record in managing change, fostering innovation, and guiding teams through complex service transformations.
• Ability to build effective relationships with stakeholders and work collaboratively across sectors.
• Familiarity with working with community partners and a deep understanding of the Nipissing area.
• Knowledge of community agencies and experience in fostering inter-agency collaborations.
• Excellent communication, leadership, and organizational skills.
• Bilingualism (English/French) ia an asset.

Community Counselling Center of Nipissing invites applications from all qualified candidates.