Come Join Our Team!

We are a growing company that invests in our people, our products, and our technology. We offer real opportunities for career growth. Our salaries are competitive with the market, and we have a great benefits platform that includes a flexi holiday scheme, company sick pay, salary sacrifice pension, employee discount scheme, life assurance and a company bonus scheme together with a great positive culture!

Who We Are:

Pulsar Measurement is part of the TASi Measurement group and is a worldwide leader in ultrasonic instrumentation for wastewater, industrial, and environmental markets. Since 1986 we have developed, manufactured and marketed industrial flow and level monitoring instruments including ultrasonic level transmitters, clamp-on ultrasonic flow meters, and open channel flow meters.

The newly restructured TASi Measurement, our parent group, has successfully grown companies who consistently deliver world-class products and services, focusing on our global customer needs in diverse market segments. TASi Measurement's high repeat customer rate is due to an ability to remain close to our customers reinforced by providing local service and complete engineered solutions and problem solving.

Join us on this exciting journey, as we continue to expand our business.

Responsibilities include, but are not limited to:

• Acting as the first direct point of contact for the North American facilities and supporting remotely for Pulsar UK and Asia.
• Provide advanced hardware support and troubleshoot IT issues involving PCs, printers, mobile devices, telephony systems, Windows servers, standard software applications, and network connectivity.
• Implement, manage, and configure IT security solutions such as RMM, antivirus, multi-factor authentication, and spam filters.
• Manage user provisioning, access control, and administration of Active Directory, Office 365, and other SaaS applications.
• Manage disaster recovery solutions, including the configuration, monitoring, reporting, and validation of backups.
• Contributing to the IT department, maintaining and sharing knowledge on the latest IT & security developments that Pulsar should be adopting.
• Proactively manage and engage with other 3rd party IT suppliers/providers, to optimize the cost, uptime and service levels the business receives.
• Provide IT Project & Change management support as part of the wider team, whilst being responsible for successfully planning and managing local change projects.
• Rigorously manage communications regarding general administration of business wide applications.
• Add, move and change IT equipment on site, ensuring the IT inventory and lifecycle management is rigorously maintained.
• Work with HR to ensure the Employee Onboarding and Offboarding process for IT equipment supply, configuration and decommissioning is managed on time.
• Maintain IT consumables as per the site stock and guideline levels.
• Offer assistance for end-users on ERP system functions.

Position Requirements:

• A degree in IT or equivalent experience
• Proven experience with supporting users with the Microsoft Office Suite and administration of Microsoft 365 environment.
• Relevant experience supporting business applications
• Experienced in administration of Microsoft Server 2019 - Active Directory
• Fully conversant in MS Windows Platforms
• Excellent written and verbal communication skills
• Excellent analytical and creative problem-solving skills
• A proven ability to work in a cross-functional, fast-paced environment
• Advanced Epicor Knowledge and experience will be advantageous.
• Hypervisor Experience (VMWARE or Microsoft)

Preferred Qualifications:

• A degree in IT or equivalent experience

Computer Skills:

• Proven experience with supporting users with the Microsoft Office Suite and administration of Microsoft 365 environment.
• Experience in administration of Microsoft Server 2019 - Active Directory
• Fully conversant in MS Windows Platforms
• Advanced Epicor Knowledge and experience will be advantageous.
• Hypervisor Experience (VMWARE or Microsoft)

Travel:

• This position may require travel domestic or Internationally

Traits:

Ability to uphold Pulsar Measurement's mission and vision. Must be accountable and adaptable to changing priorities, trustworthy, loyal, helpful, friendly, courteous, kind, cheerful, thrifty, and respectful.

Working Conditions:

• Physical Demand(s): Sitting and standing for reasonable periods of time.
• Visual Demand(s): Ability to look at a computer monitor for reasonable periods of time.
• Travel: 25-35% expected travel annually- Domestic and International
• Hazard(s): Office environment with trips to other company offices

Commitment to People and Planet:

TASi Measurement is committed to fostering a sustainable and socially responsible environment. We believe that our success is not only measured by financial gains but also by the positive impact we have on our employees, communities, and the world around us.

As part of our commitment to people, we strive to provide a supportive and inclusive workplace where every individual is valued, respected, and given equal opportunities to thrive. We prioritize the well-being, safety, and personal development of our employees, recognizing that they are the engine driving our success.