CYNET SYSTEMS -
510 Jobs
Toronto, ON
Posted 7 days ago
Job Details:
Full-time
Executive
Job Description:
Responsibilities:
User-centered Content Design (30%):
Responsibilities:
- Create effective, user friendly and visually appealing interfaces.
- Design the overall functionality of the product in order to ensure a great user experience, iterate upon it in accordance with user-testing.
User-centered Content Design (30%):
- Experience designing content to meet user needs and make complex, technical language and process simple to understand.
- Ability to discern the right information in the right format for what users need.
- Robust experience in writing, editing, and publishing digital content.
- Experience in using content management systems, and content production processes to publish content.
- Ability to write in plain, clear language that conveys understandable and accessible information.
- Expertise with content analysis, auditing, and copyediting pre-written content to align with user needs and relevant best practices.
- Possess a designer s toolkit of methods and approaches to deal with various content design challenges that may occur at various stages of a product s development.
- Understanding of government accessibility requirements and design content with consideration for common assistive technologies, such as screenreaders.
- Ability to use data, research, and evidence to review and evaluate content and iteratively improve content design.
- Consistently and effectively apply content standards and style guidelines to your work.
- Understand content lifecycle management and can advocate for it amongst complex groups of product/service stakeholders.
- Ability to contribute to content strategies and policies, including creating content patterns or standards.
- Ability to produce content concepts and prototyping through a variety of methods - from paper sketches to clickable prototypes.
- Ability to UX and Service designers with collaborative research and product design activities, such as user interviews or usability testing.
- Practice ego-free design: be open to giving and receiving feedback, collaborating with and supporting other designers.
- Utilize pragmatic, thoughtful design approaches; think critically about what value design activities are bringing to a project, and strategize approach based on organizational need rather than following textbook solutions.
- Strong communication skills to prepare research documentation, including but not limited to; reports, reviews, assessments.
- Ability to present ideas and suggestions clearly and effectively and in a user-friendly manner; maintain a high level of customer service to both internal and external clients.
- Ability to communicate content design concepts and prototypes in clear and understandable manner.
- Ability to communicate with technical experts and business subject matter experts to elicit key information relevant to user experience, service design, and content design.
- High emotional intelligence skills, with ability to discern between various stakeholders interests and find reasonable compromises through consensus building.
- Strong mentoring and coaching abilities; ability to convey content design concepts and methods to team members and stakeholders outside of design professions.
- Experience working in an agile, sprint-based development environment.
- Understanding and working knowledge of iterative product development cycles (Client, Agile, Beta, Live).
- Experience collaborating and sharing design tasks with multiple designers on complex product deliveries.
- Ability to conceptualize design tasks as part of greater product development team; understand the impacts design deliverables have on other aspects of product delivery.
- Adaptable, reflective, and responsive to feedback on both delivered work and delivery process.
- Experience with medium-to-large sized product development / service design projects.
- Experience dealing with designing content for services and products that deal with large organizational complexity.
- Experience with leading strategy and execution on content design.
- Experience with Figma user interface design software.
- Experience designing interfaces with a design system.
- Experience conducting content audits.
- Experience creating content within organizational content standards and style guidelines.
- Experience preparing documentation that can be used by professional translators to convert content into other languages.
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