Do meaningful work. Build your career. Join a team that values what you bring.

We're looking for a detail-focused, people-oriented Customer Service Representative to join our CSC team. If you're energized by helping others, can juggle multiple tasks without breaking a sweat, and love the satisfaction of solving problems, we want to hear from you.
In this role, you'll be the first line of support for our customers—responding to emails, processing transactions, and handling inquiries with accuracy, speed, and professionalism. The ideal candidate thrives in a busy environment, keeps their cool under pressure, and takes pride in doing a job well.

What's in it for you:

• A meaningful, full-time career (not just a job)
• Competitive compensation and benefits package
• Three weeks of vacation to recharge and refresh
• Ongoing training and development opportunities
• A team-focused environment where collaboration matters
• Supportive leadership and coaching
• Modern workspace and tools that help you succeed

What you'll be doing:

• Responding to customer inquiries via email and phone
• Processing quotes, orders, and returns accurately
• Prioritizing and managing daily tasks efficiently
• Supporting your teammates and contributing to a positive work environment
• Identifying opportunities for process improvement

You'll thrive in this role if you:

• Are self-motivated, focused, and reliable
• Can stay positive and productive during high-volume periods
• Learn quickly and enjoy adopting new technology or systems
• Care deeply about doing great work and being part of a high-performing team
• Have strong attention to detail and enjoy task-based work
• Want more than just a job—you're looking for a career with purpose

Bonus points if you have:

• Previous experience in a customer service or administrative role
• Experience with NetSuite or other ERP systems (but we'll train you!)
• A knack for chipping away at tasks and consistently aiming to surpass daily benchmarks

About Us

We don't hire often thanks to our strong team and exceptional retention — once you're here, you'll see why people stay. We're a team that supports each other, celebrates wins, and stays focused on delivering excellent service. You'll be joining a Canada's Best Managed Platinum Club company that values integrity, teamwork, and opportunity. Come be part of something rewarding.

How to Apply

Send your resume and a personally written cover letter to [email protected]. In your cover letter, tell us why you're the right fit for this role and share what great customer service means to you (In your own words, AI generated content will be overlooked). Our hiring team will carefully review all applications and contact candidates selected for an interview.

Company DescriptionFounded in 1977, ClearTech Industries Inc. is a Canada's Best Managed company with people and infrastructure strategically located across Canada. As a leading provider of essential water treatment chemicals, we help communities maintain safe drinking water. Our range of chemicals, process equipment, and analytical products serve both municipal and industrial markets. We are a growing Canadian business built on a foundation of exceptional customer service.Company DescriptionFounded in 1977, ClearTech Industries Inc. is a Canada's Best Managed company with people and infrastructure strategically located across Canada. As a leading provider of essential water treatment chemicals, we help communities maintain safe drinking water. Our range of chemicals, process equipment, and analytical products serve both municipal and industrial markets. We are a growing Canadian business built on a foundation of exceptional customer service.