If you are looking to sharpen your skillset in a customer-centric field, this role offers the perfect platform for growth and development.
We believe that the foundation of any great business is built on meaningful connections and authentic relationships. If you are someone who thrives on making genuine connections with people and helping others find the solutions they need, then this opportunity is for you.
As a Customer Service Sales Representative, you will be at the forefront of our business, engaging with customers face-to-face and building trust by offering personalized, thoughtful service. You will represent Rogers - our client and one of Canada's top telecommunications companies, ensuring that every interaction leaves a positive and lasting impression.
Customer Service Sales Representative's Role and Responsibilities:
- Engage with potential customers through provided qualified leads, while actively identifying new sales opportunities within your designated territory, store, and/or list of referrals.
- Apply effective listening and strong interpersonal skills to carefully identify and understand the needs of each customer.
- Present and sell a variety of Rogers products, including Wireless, Cable, High-Speed Internet, and Home Phone services, directly to customers.
- Build and nurture strong customer relationships, offering expert guidance and ensuring their post-purchase needs are fully met.
- Maintain the highest level of professionalism at all times, participate in special events, execute promotional activities, and diligently follow up on customer inquiries.
- Maintain the highest standards of integrity, customer service, and safety, ensuring all interactions align with our Code of Conduct.
Ideal Candidate for the role of the Customer Service Sales Representative:
- Excellent communication and interpersonal skills, with the ability to build rapport and foster strong relationships.
- A genuine passion for delivering exceptional customer service and driving sales performance.
- Self-motivated, with a positive attitude and a relentless drive to exceed objectives.
- Strong ability to collaborate effectively within a team while contributing to a collective goal.
- Flexible and adaptable, with the capability to thrive in dynamic, fast-paced environments.
- Quick to learn and apply new concepts, with a keen interest in professional development.
- Previous sales experience is not required; comprehensive training will be provided to ensure success.
We value diversity and encourage applicants from all backgrounds to apply. If you are motivated to apply your skills, bring energy to the role, and learn from some of the best in the industry, we look forward to your application.
What We Offer:
- Competitive Compensation with uncapped commissions and unlimited earning potential!
- Additional rewards through performance-based bonuses.
- Full-Time Stability: Secure a Monday to Friday schedule with Saturday schedule available.
- Ongoing training, leadership development, and promotions based on your valuable input.
- Exclusive company-sponsored travel opportunities.
- Supportive Team Environment, high-energy, motivated team that values collaboration and success.