Step Into the Spotlight as Our Warranty TechnicianWhere Youll Juggle Appointments, Tackle Complex Issues, and Keep Our Homes in Top Shape! From overseeing repairs and managing schedules to mentoring new team members and handling emergency calls, youll be the go-to expert who ensures every homeowners experience is top-notch. Ready to build a career with a twist? Apply now and be the hero behind every happy home!

You will

• Manage all warranty appointments, both scheduled and unscheduled.
• Resolve escalations and oversee complex issues with the coordinator, trades, and construction team.
• Inspect completed work and provide technical support and advice.
• Schedule and follow up on warranty appointments in collaboration with coordinators and the construction team.
• Conduct pre-possession inspections and address all noted items.
• Participate in recruiting and training new Home Technicians and Community Coordinators.
• Approve POs and manage warranty costs.
• Facilitate trade repairs for deficiencies and handle emergency calls.
• Review and explain warranty coverage and repair timelines to homeowners.
• Guide the assignment of work to trades and ensure homeowner signatures on completed items.
• Prepare materials for service work and follow up on emergency calls during business hours.
• Meet with the construction team to address recurring issues and suggest improvements.
• Review work orders daily and maintain strong relationships with homeowners.
• Provide feedback to trades and the construction team to ensure excellent customer service.

You have

• Valid drivers license
• Access to your own tools (required)
• Physically able to kneel crouch as well as lift, carry, push or pull objects weighing up to 50lbs
• Previous experience in a Construction environment
• Warranty experience (asset)

We have

• Great, diverse, authentic people!
• Unlimited career growth opportunities
• Mentorship from the best in the biz
• Corporate Giving Strategy supporting community development
• Annual salary reviews and performance bonuses
• 100% employer paid Benefit Plan with Healthcare Spending Account and Employee Assistance Program
• Educational Assistance Program

Founded in 1991, Anthem is a team of 850+ people driven by creativity, passion and direct communication. Anthem has invested in, developed or managed alone or in partnership more than 400 residential and commercial projects across North America.

Our growing residential portfolio includes 44,000 homes that are complete, in design or under construction, from mixed-use residential to townhome, rental and single-family homes.We own, co-own, manage or have previously owned 12 million square feet of retail, industrial and office space, and our land portfolio includes more than 60 communities, spanning 9,100 acres across Canada and the United States.

Anthem is a real estate development, investment and management company that strives, solves and evolves to create better spaces and stronger communities. We are Growing Places.

Please, no unsolicited resumes or phone inquiries from agencies. View ourPolicy on Unsolicited Resumeson our website.

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