Hours of Work:

The successful candidates must be available to work 12-hour rotating shifts, including both days and evenings.

Retention Bonus: This position includes a retention bonus structured as follows:

• $500 after six months of employment
• An additional $500 after 12 months
• An additional $1,000 after 18 months

Who We Are

At Good Shepherd we are committed to providing hope and enhancing dignity and self-determination for individuals and families. To learn more about Good Shepherd, visit our website at www.goodshepherdcentres.ca.

Good Shepherd Centres' Barton-Tiffany Emergency Shelter provides temporary accommodation to individuals and 2-person households who face exceptional barriers to accessing traditional shelter programs and/or housing. This housing-focused program offers private, self-contained units for residents (and their pets) on a site owned by the City of Hamilton.

If you have proven experience and are ready to take the next step in your career, we'd love to hear from you! This is a unique opportunity to continue to grow with Good Shepherd and to contribute to an impactful new initiative.

How You Will Make an Impact

Reporting to the Senior Program Manager, you will work with a multi-disciplinary team to maintain a safe, hospitable environment and to support residents in establishing and achieving plans that will assist them in optimizing their quality of life and achieving housing stability in the community. Ideal candidates will have at least one year of experience working with people impacted by homelessness, poverty, mental health issues and/or substance use.

In this role you will:

• Support individuals, couples and people with pets who are unhoused in a unique shelter setting
• In collaboration with your team, respond to crisis and health and safety concerns
• Provide housing-focused case management services anchored in the principles of Housing First
• Use your skills and experience in providing strengths-based services including referral, advocacy and supportive counselling to assist clients in achieving their goals
• Demonstrate professionalism, as well as excellent communication and documentation skills
• Utilize your knowledge of homelessness, poverty, trauma, mental health issues, substance use, and gender-based violence in offering safe, accessible and respectful care.
• Provide services and supports that are grounded in harm reduction, trauma-informed, anti-racist, anti-oppressive frameworks
• Observe all Good Shepherd health and safety rules and work in compliance with the provisions of the Occupational Health and Safety Act and its regulations

What You'll Bring to Our Team

• A minimum of one year of experience in the housing and homelessness sector
• A diploma or degree in a social service -related field.
• Crisis intervention skills and experience, along with a foundational understanding of mental health and addiction support.
• Ability to work in a lower - barrier, housing-focused shelter environment with women, men transgender and non-binary adults - both singles and couples.
• Ability to work both indoors and outdoors and in an environment that accommodates pets/animals
• A valid driver's license is an asset for this position.
• Fluency in a language in addition to English an asset

What We Offer

• Be a part of a caring TEAM THAT SUPPORTS OUR LOCAL COMMUNITY
• Support for continuing EDUCATION AND PROFESSIONAL DEVELOPMENT
• Staff recognition programs along with access to self-care supports and EMPLOYEE
• FAMILY ASSISTANCE PROGRAM (EAP)
• POSITIVE and ENCOURAGING atmosphere
• Make a difference and provide HOPE

Good Shepherd, a ministry of the Hospitaller Order of St. John of God, is an equal opportunity employer operating within an anti-racist and anti-oppression framework. We strive to establish workplaces that reflect and are enhanced by the rich diversity of the community we serve.

Good Shepherd welcomes and encourages applications from all people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you need accommodations, please contact Human Resources at 905-528-5877.

Good Shepherd has a mandatory verification of COVID-19 vaccination policy. More information on the full policy requirements and accommodation allowances will be provided to those selected for an interview.

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