Job Title or Location

Operations Manager

Finlink Group - 57 Jobs
Dorchester, ON
Posted today
Job Details:
Full-time
Management

Operations Manager

Are you a strong leader who thrives in a fast-paced, hands-on environment? Do you have a knack for logistics, a passion for customer service, and the drive to lead a high-performing team? If so, this Operations Manager opportunity might be the perfect fit for you.

In this dynamic role, you'll be at the heart of daily operations, ensuring everything runs smoothly, from managing inventory and warehouse layout to streamlining shipments and guaranteeing top-tier service for customers. You'll lead by example, creating a culture of safety, efficiency, and accountability while coaching and developing your team for success.

What You'll Be Responsible For:

Operational Leadership

  • Ensure accurate inventory control and warehouse organization

  • Manage incoming and outgoing product flow including shipping, receiving, and stock replenishment

  • Monitor and report on key performance metrics

Customer Service Excellence

  • Oversee order fulfillment, ensuring timely and accurate deliveries

  • Handle escalated customer concerns and maintain regular contact with key clients

  • Coordinate with internal departments to resolve inventory or service-related issues

Team Management

  • Set clear expectations and performance goals

  • Coach, mentor, and support team members in their professional growth

  • Distribute workloads effectively to balance productivity with development

Health & Safety

  • Champion a safe, clean, and well-maintained work environment

  • Ensure compliance with all safety protocols and legislation

  • Address and resolve any potential workplace hazards

What You Bring:

  • 3–6 years of experience in a warehouse or distribution setting

  • 3–5 years of people management experience

  • Post-secondary education; customer service education is a plus

  • Solid understanding of logistics and warehouse systems

  • Strong organizational, communication, and problem-solving skills

  • A valid driver's license

Bonus points if you have experience with automotive battery products—but it's not a deal-breaker!

Why This Role?

This is your chance to take ownership of a critical operation, make a real impact, and grow your leadership skills in a supportive, team-oriented environment. If you're someone who leads with integrity, gets things done, and inspires others to do the same, we want to hear from you.

Ready to lead the charge? Apply now and take the next step in your career.

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