Job Title: General Manager – Pre-Opening & Launch | Luxury 5-Star Marriott Hotel
Location: Downtown Toronto, Ontario
Reports To: Owner/Real Estate Development Partner
Employment Type: Full-Time, Permanent
About the Project:Our client, a prominent real estate developer, is launching an iconic luxury 5-star Marriott-branded hotel in the heart of downtown Toronto. Currently in the advanced stages of construction, this landmark property will feature world-class amenities, premium guest experiences, and a distinguished design aesthetic that aligns with Marriott's highest standards.We are seeking a General Manager with proven expertise in launching Marriott-branded hotels from the ground up to lead the pre-opening and operational ramp-up, and to serve as the strategic face of the property post-launch.Key Responsibilities:Pre-Opening Phase:

• Lead all aspects of the hotel launch, from construction handover through soft and grand openings.
• Serve as liaison between ownership/developer, Marriott International, construction teams, and third-party vendors to ensure timely delivery and brand compliance.
• Oversee pre-opening tasks such as staff recruitment, training programs, standard operating procedures (SOPs), licensing, and regulatory approvals.
• Manage FF&E (Furniture, Fixtures & Equipment) installation and pre-opening budgets.
• Coordinate with Marriott's corporate teams to ensure alignment with brand standards, marketing, and technology systems.

Post-Opening Operations:

• Establish and drive a high-performance culture committed to service excellence and operational excellence.
• Oversee daily operations across all departments including Rooms, F&B, Sales & Marketing, Spa, Housekeeping, and Engineering.
• Drive revenue, profit, guest satisfaction, and brand standards through strategic planning and team development.
• Act as brand ambassador, maintaining excellent relationships with guests, stakeholders, and Marriott corporate representatives.
• Ensure ongoing regulatory, financial, health & safety, and quality compliance.

Qualifications:

• Minimum 10 years of hotel leadership experience, including at least 3 full Marriott-branded hotel openings from ground-up construction.
• Deep understanding of Marriott International's pre-opening protocols, brand standards, and operating systems (e.g., MGS, CI/TY, OPERA, etc.).
• Exceptional leadership and interpersonal skills, with the ability to build and lead high-performing teams in a dynamic, high-touch environment.
• Strong financial acumen with experience managing multi-million-dollar operating and capital budgets.
• Demonstrated ability to work effectively with developers, owners, and brand representatives in a collaborative and results-driven manner.
• Degree or diploma in Hospitality Management or related field preferred.

Fuze HR Solutions is committed to building a diverse, accessible, and equitable workforce. Our approach is twofold. Both internal, where we focus on creating a diverse and inclusive environment for our employees, and external, where we source and recruit from the most diverse candidate pools. Our teams are educated on current best practices at attracting, retaining, and working with the most talented and diverse candidates.As an equal opportunity employer, we are committed to accommodating every candidate and encourage those who identify as a member of a visible minority group, or a person with a disability and requiring specific accommodations, to apply. For all questions, comments and feedback on our diversity and inclusion programs and policies or to request information relating to accommodation measures, please contact your local Fuze HR Solutions branch. We look forward to working with you