Join Riverside Natural Foods Ltd., a $300 million+ Canadian-based, family-owned, and globally operating business, committed to leaving the world better than we found it. As a B-Corp certified, Triple-Bottom Line company, we proudly manufacture nutritious, 'better-for-you' snacks such as MadeGood and GOOD TO GO. We value teamwork, humility, respect, ownership, adaptability, grit, and fun.

We're on an ambitious mission to double our business by 2027, and we need talented individuals like you to help us reach new heights. At Riverside, you'll have the opportunity to chart your own path to success while contributing to ours. We believe anything worth doing is worth doing right, and our values will guide us through the rugged terrain – and yes, it will get rough. But that's what makes the journey worthwhile.

So, lace up your boots and let's tackle the climb together.

You can learn more about us at www.riversidenaturalfoods.com.

Position Summary/Objective:

As a Maintenance Planner your key responsibility will be to improve the efficiency of the Maintenance Team through effective Planning, Scheduling and Coordination with internal and external stakeholders. Additionally, the Maintenance Planner supports and informs the implementation of Riverside's Asset Reliability and Maintenance Programs, the goal of the program is to ensure production equipment at Riverside operates at optimum efficiency and effectiveness by the implementation of Best-in-Class Asset Reliability Methods.

Primary Responsibilities:

Overall

• Demonstrate and uphold Riverside Natural Food's Core Values.
• Be the embodiment and example of ADAPTABILITY and composure in times of volatility, uncertainty, and ambiguity.
• Ability to take OWNERSHIP and work independently without supervision, meet tight deadlines.
• Exemplify GRIT in the pursuit of resolving issues on a timely basis while maintaining a harmonious team.
• Exemplify RESPECT in your working relationships with all Key Internal Stakeholders
• A TEAM PLAYER with a positive attitude.
• Proven desire to learn, takes OWNERSHIP, of new initiatives and improvement of the Work management system
• Demonstrates HUMILITY throughout the company on a day-to-day basis.
• Aptitude to exhibit, RESPECT and protect Riverside's Core Values in a changing environment.
• Keeps the work atmosphere FUN by keeping it light and welcoming.
• Be the first adopter of new Maintenance strategies and initiatives encouraging participation and adoption amongst the Team.

Core Responsibilities

• Plan and schedule the efficient execution of all Preventative, Corrective maintenance work through modern Work Management systems and our CMMS - Fiix.
• Collaborate with maintenance teams to identify and prioritize work orders based on operational needs.
• Support the collection and analysis of maintenance data to identify trends and areas for improvement
• Progressively elaborate the documentation, historical data, procedures and BOMs etc. with the CMMS and equipment information archives.
• Collaborate with the Maintenance team, Production Planner and production team to effectively schedule all planned maintenance work.
• Lead the Planning and Scheduling meeting, providing updates as necessary to the Plant team on works of strategic importance.
• Be responsible for recommending/updating optimal inventory levels in collaboration with the Parts Clerk, lead technician and the supervisor Maintain equipment
• Build BOMs for equipment, WOs and PMs ensuring wrench time is optimised through Kitting parts for work execution.
• Prepare notes on learnings, build detail procedures, notes of observations and training to share with the broader maintenance team for overall growth and development.
• Progressively monitor repairable components at the Maintenance shop and follow through with the planning, scheduling and execution of remedial work.
• Schedule and coagulate feedback on Quality of repairs, overhauls, and rebuilding to ensure that it is fully operational and safe to operate and within schedule requirements.
• Provide timely and accurate feedback to the Maintenance team on WO, Parts, Feedback, Notes, duration etc. related to WO completion and optimization.
• Plan, Implement, schedule and record all training for technicians via Training WOs.
• Review all Work Requests daily according to best practice Work Management standards.
• Manage PM contracts and scheduling with contractors and all internal stakeholders.
• Ensure a minimal 8hr Corrective Work Backlog is maintained for all technicians.
• Monitor, follow up and update all stakeholders on the status of WOs in the Planning process.
• Provide weekly reports on PM completion, corrective Work, maintenance KPI's.
• Provide onsite contractor support as needed for PMs and Corrective Work.
• Provide necessary support to continuous improvement initiatives such as RCAs, Six Sigma, etc.
• Understand and enforce Health and Safety and GMP policies through good Work and procedure documentation.
• Understand and enforce Food Safety policies and procedures
• Computerized Maintenance Management System
  • Audit information to ensure task list, maintenance records, PM log all comments and recommendations are being recorded correctly.
  • Assist in the development of equipment histories and prepare information to import to CMMS.
  • Manage, update, modify and control Work Order and PM management utilizing existing and future software.
  • Maintain BRC Audit ready records and represent the maintenance team during internal and external audit.
• Planned Maintenance
  • Collaborate with Reliability engineer to optimize the PM program.
  • Create New PMs as required by RCAs, failure investigations or reliability recommendations.
  • Process approved planned work tasks including procurement and kitting of parts, task prioritization, work durations, contracting of outside resources, task description scheduling recommendations.
  • Propose scheduling of PMs which includes Monthly site-specific PM calendar, Calibration routines, contract required services, as well as Planned maintenance tasks for the Maintenance technicians.
  • Update PMs, with procedures, parts, tools etc. needed to efficiently complete PMs and planned work.
  • Co-ordinate equipment transfers, PMs and Work Orders with internal Plant team and document the changes (warehouse, Quality, and sanitation).
  • Maintain KPIs such as planned vs unplanned, backlog percentage, PM compliance, etc.
  • Provide Support as needed in emergency situations to support the safety, continued production, and equipment reliability.
  • Conduct site visits with contractors, assessments and interviews as necessary to ensure proper planning and WO management.
• Facilities Maintenance
  • Initiate facility tasks from work requests or from high level plan
  • Assist Facility tasks through suggestion for scheduling based on production schedule including necessary parts and labor requirements.
  • Complete any follow-up work or suggestions from Technicians and Supervisors.
• Continuous Improvement:
  • Support Continuous Improvement program through parts and outside labor supply, new procedure development and training. Recommend scheduling opportunities.
  • Lead and/or participate and/or Support and/or Action Root Cause Analysis, Failure Mode Effect analysis and other improvement exercises.
  • Committed to Personal development and growth through, self-motivated learning, internal and external training.
• Asset Management:
  • Support equipment purchasing and commissioning activity.
  • Manage and update asset data and key equipment manuals.
• Engineering Projects
  • Management of projects assigned.
• Other duties as required

Reporting Relationships

• Reports to the Maintenance supervisor
• This position collaborates with the Production personnel, Maintenance Planner, Production Supervisors and Production Leads.

Key Objectives

• Equipment Uptime vs. Availability
• PM Schedule completion rate
• Corrective WO completion rate
• Reactive WO Completion
• WO Quality
• PM Schedule Attainment
• Backlog
• Punctuality
• Attendance
• MTTR
• Embodiment of Riverside's Core Values

Key Experience

• Proven desire to learn and be passionate for Planning and Scheduling.
• Demonstrated experience supervising and coordinating contractors in the food manufacturing industry
• Technical experience with similar equipment is an Asset.
• Proven planning and scheduling aptitude of 10+ technicians and contractors.
• Detailed knowledge of all processing and packaging assets

Qualifications

• Undergraduate degree in Engineering
• 3- 5 years manufacturing environment experience
• Strong communication skills and problem-solving skills
• Proficiency in CMMS, Microsoft Word, Excel, AutoCAD, Smart sheet, Teams.
• Proficiency with the Fiix CMMS will be an asset.
• Formal Training in Work Management strategy will be an asset.

What we expect:

• Values-led: You'll be a member of a thoughtful and compassionate team that prioritizes respect, teamwork and resourcefulness along with a good dash of fun. Sometimes, even making granola bars is hard, and life's too short to take ourselves so seriously that we don't enjoy the journey.
• Unparalleled experiences and opportunities: We're still determining who we are and what we can be. Help us shape what this organization will look like and what we'll offer the world, into the future. This means rolling up your sleeves and sometimes building the process – fast! – while employing it. At Riverside, progress occasionally means proceeding imperfectly, and we're okay with that, as long as we're staying true to our values and learning and improving along the way.
• Access to everyone: We're a flat organization with few silos which means you'll have full access to everyone from our founders to our production staff. Even when employees dress up, they wear steel-toed shoes. So don't be shy. Speak up, share your ideas and go places you normally wouldn't – like the plant, or the boardroom.
• Personal development: We'll support and empower you to chart your own path and reach any heights you set for yourself. Career paths at Riverside are carved by the people walking on them, not dictated by leaders. Count on us to give you the training and tools to grow and progress.
• Gratitude: As a growing business, we can't always offer formal recognition like awards programs, but we do show our true gratitude and appreciation. At Riverside, we're all in this together and we value you.

What We Offer:

• Values-led: We don't cut corners or step on anyone or anything on our way to our summit. There is no winning at all costs here. Every step you take must align with our values, no compromises.
• Courageous determination: As a family-run, rapidly growing business, we are often challenged to find ways to deliver that aren't obvious or easy. You must be willing to try, ask and answer challenging questions, test and learn, turn over every stone, keep moving forward and help us find a way through. Resourcefulness and grit will be your constant companions at Riverside and will serve you well.
• Humility: We're a small (but growing) fish in a sea of whales and sharks. We know the products we offer are some of the healthiest and most sustainable, but we don't brag about it, and know we have a steep path ahead. We pride ourselves in being respectful and supportive of others while shining brightly through our innovative, high-quality products. There isn't one superstar at Riverside. We take turns leading the way as we climb to the summit.
• Continuous improvement: As a learn-as-we-go organization, we rely on each other to continuously improve everything we touch to make it better, more efficient, more sustainable, and more endearing to customers, consumers, employees, vendors, partners and the community. We own our mistakes and learn from them as we wind our way to the top.

Wait! There's more!

• Immerse yourself in our comprehensive benefits program, with Riverside taking care of the costs!
• RRSP matching or IRA matching for an empowered financial journey
• Join Employee-Led Resource Groups (ERGs) championing mental health, sustainability, diversity, women, and LGBTQ+ rights
• Develop your career further through our Riverside University program and with our Tuition Reimbursement Program
• An open concept work environment that embodies our Values

How to Apply:

If you have the commitment to excellence, the energy, the attitude and experience we need, then please submit your resume to careers(AT)riversidenaturals.com with the job title you are applying for in the subject line or click the apply button!

Riverside Natural Foods Ltd. is committed to providing an inclusive and accessible environment for everyone. If you have a disability and require accommodation in the interview process, please let us know when you apply. We thank all applicants for their interest; however, due to volume, please note that only candidates selected for an interview will be contacted.