Night auditors provide an outstanding guest experience for guests during the overnight hours and balance financialreports from the previous days activities.
This position requires:
Dedication to the guest experience and resort
Attention to detail
A team player
Ability to adapt to change
Excellent written and verbal communication
Ability to work with little supervision and maintain high level of professionalism
Night shift availability- Some accounting knowledge would be an asset
Position Responsibilities:
Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay.
Process invoices, post checks to vendors.
Respond to guest complaints, requests, and emergencies.- Conduct security checks
Reconcile all accounts in a timely manner.
Verify that all EOD work has been performed by other departments.
Schedule guest wake-up calls and reservations for the following day.
Respond to guest inquiries, concerns and complaints as needed
Answer phones and place reservations.
Perform other duties as needed and as directed by General Manager.
Benefits
- Wage Commensurate to Experience
Medical, Dental, Life Insurance & benefits
Associate Rates for hotel stays
Volunteer Support Opportunities
Low cost On-site Housing (for full-time only), if required and as available
Inclusive Work Environment
This job description is intended to convey information essential to understanding the scope of the position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position.
Subject to the successful candidates performance, and competition from other potential candidates, there is an opportunity for advancement to other roles or positions within the company.