About the Organization

The Humber River Family Health Team (HRFHT) is a non-profit organization providing interdisciplinary, patient-centred primary care to optimize individual and family health within the community.

We provide primary health care, including chronic disease management and health prevention and disease prevention, to a roasted population of patients in the northwest sub-region of the Greater Toronto Area. The HRFHT utilizes an interdisciplinary team of health care professionals working in a collaborative care model. We strive to provide high-quality care that is patient-centred, respectful, inclusive and collaborative

About the Position

The Humber River Family Health Team is looking to hire a newly created position as a Clinical Lead. The Clinical Lead is an integral part of the HRFHT and supports the team in delivering comprehensive community health planning and promoting health initiatives. This position reports to the Executive Director and Lead Physician. The Clinical Lead provides oversight of clinical supervision to designated Interdisciplinary Health Professionals (IHPs). Key responsibilities include developing, coordinating, implementing, mentoring, and evaluating HRFHT programs and services. The Clinical Lead collaborates closely with primary care providers, IHPs, and the Physician Lead to ensure the effective implementation of health promotion initiatives and strategies aimed at influencing the health behaviours of HRFHT patients.

Primary Responsibilities

Oversee clinical operations, including patient scheduling, workflow optimization and administrative functions

Ensure compliance with the health care regulations and clinic policies

Manage client resources, including supplies, equipment and staffing

Implement clinical plans and evaluation for each program that are aligned with the overall goals, needs and strategic plan

Conduct and oversee individual and group needs assessments for health care promotion and disease prevention

Develop effective health communication resources for individual or group use

Chair the Health and Safety meetings

Provide the executive director /lead physician with monthly reports on the overall performance of the team, and suggestions on how to improve the workflow, performance, programs, and increase patient satisfaction

Clinical supervision

Ensure IHP coverage and assistance in coverage when necessary

Provide and facilitate training and education session for IHP to enhance patient care and program delivery

Utilize social media and our website to promote resources, workshops and programs

Provide supervision and support to IHPs, including supervision to deliver programs, ensuring adherence to clinical practices

Lead team meetings to review patient cases and care plans

Monitor patient and safety, and quality issues

Knowledge and proficiency in current evidence-based methods and practices of primary care delivery with an emphasis on health promotion and disease prevention

Prepare statistical reports and communicate quality indicators, KPIs, ensure quality assurance, quality improvement and evaluation activities for IHPs

Annually conduct performance reviews, in conjunction with the Executive Director

Address clinical issues and guide complex patient care, under the direction of the Lead Physician

Demonstrate abilities in program implementation and evaluate outcome measurements

Education, skill, experience

Current registration in good standing or eligibility to register with a Regulated Health Professional College in Ontario (e.g., College of Nurses of Ontario, College of Social Workers and Social Service Workers, College of Occupational Therapists, etc.), with a minimum of three (3) years of clinical experience in primary care, community health, or acute care settings, particularly focusing on vulnerable populations.

Strong knowledge of chronic disease management, mental health and addiction services

Excellent communication and interpersonal skills, with a strong commitment to patient advocacy

Ability to work independently and collaborate as a part of an interdisciplinary team

Current CPR certification

Proficiency in the use of computers, Microsoft Office, and information technology, including experience with electronic medical records,

Experience working in a community-based setting

Ability to prioritize and adapt to a fast-paced and constantly changing work environment

Comfortable in public speaking engagements

Current Ontario Drivers Licence

Must be eligible to work in Canada

Satisfactory Vulnerable Criminal Check

What you can expect from us

Respect, appreciation and encouragement

A diverse and inclusive environment where individual differences are celebrated, and you're encouraged to be your best self and work to your full potential

A collaborative and transformative environment where we work together to succeed as a team

Learning opportunities to help you grow so that you can be creative, innovative, and passionate about your work

Please forward your resume to [email protected].

The successful candidate will work for the Humber River Family Health team and has no employment relationship with the Humber River Hospital.

We thank all applicants who apply, however, only those applicants selected for an interview will be contacted.

The Humber River Family Health Team supports diversity, equity and a workplace free from harassment and discrimination. We encourage applications from all qualified candidates, including women, visible minorities, Aboriginal persons and persons with disabilities. Personal information contained in applicants will be used for recruitment purposes and collected as per the Freedom of Information and Protection or Privacy Act.

We are actively seeking applicants from all religions, ethnicities, LGBTQ2+, Black, Indigenous, racialized people and persons with disabilities and encourage people from all backgrounds to apply.

Humber River Family Health Team is committed to improving access and opportunities for individuals with disabilities following the Accessibilities for Ontarians with Disabilities Act. If you require a specific accommodation during the application, interview or recruitment stage, please contact our Executive Director at 416 740-2810 or by emailing us at [email protected]. Please note "Accessibility Inquiry" in the subject line for appropriate accommodations to be made.