Northern Ford is growing again and looking for an Service Advisor!

The Service advisor is responsible for guiding the customer through the maintenance scheduling process and repair of their vehicle. Our company is looking for a customer centric individual who is passionate about building relationship with our customers.

Job Duties:

• Work with customers to understand their needs.
• Work with customers to answer questions or concerns.
• Ensure that customer vehicles are adequately cared for and keep the customer updated on the progress of their repairs.
• Complete a follow up to ensure that customers have no additional questions about the repair of their vehicle.
• Additional duties assigned.

Successful Candidates Possess:

• Ability to work in a team and possesses strong interpersonal skills with an upbeat and engaging attitude.
• Excellent listening skills.
• Ability to problem solve and high attention to detail.
• Loves a fast pace environment.
• Computer skills and understanding of technology.
• Experience with PBS software considered an asset.

Why Work for Northern Ford:

At Northern Ford we've established a high reputation of honesty, integrity and outstanding customer service – before and after the sale. With the hottest products on the market and the fastest growing dealership in our region, we are in need of qualified people to join our team. Northern Ford is family owned and operated since 1970, serving the Espanola and area community.

We do thank all applicants in advance, but only those selected for an interview will be contacted. Thank you for your interest!