Operational Management
- Daily Operations: Overseeing the opening and closing of the store, managing cash handling, and ensuring the store is clean and organized.
- Inventory Management: Receiving, sorting, pricing, and displaying donated items.
- Financial Oversight: Tracking sales, managing budgets, and ensuring financial goals are met.
Staff and Volunteer Management
- Supervision: Hiring, training, scheduling, and evaluating staff and volunteers.
- Team Building: Providing leadership and fostering a positive work environment.
Customer Service
- Customer Interaction: Ensuring excellent customer service, addressing inquiries, and resolving complaints.
- Marketing and Promotions: Implementing marketing campaigns and store promotions to increase sales and donations.
Safety and Compliance
- Safety Standards: Conducting daily safety inspections and ensuring compliance with health and safety regulations.
Community Engagement
- Community Relations: Promoting the store within the community and collaborating with local organizations.