Job Title or Location

Clinic Lead/Site Lead

SkillMatrix Inc.
London, ON
Posted today
Job Details:
Full-time
Experienced
Benefits:
Dental Insurance
Bonuses & Incentives

About Us:
Our client holds a distinguished position as a leading healthcare provider, playing an indispensable role in the healthcare sector of Ontario and are looking to hire a Clinic Lead/Site Lead. Their extensive reach, spread across a broad network of accredited locations, enables them to provide a wide range of crucial healthcare services to patients across the province. In addition, the organization exhibits a firm commitment to the welfare of its staff, implementing a variety of employee support programs and incentives.
The organization has earned Accreditation for its outstanding patient care standards, has been recognized among Canada's Best Managed Companies, certified as a Great Place to Work due to its friendly work environment, received the Consumer Choice Award for diagnostic imaging clinics, acknowledged among Canada's Top Growing Companies, and has been honored as one of the Best Places to Work in HealthCare.
Responsibilities:
  • Ensure the clinic operates in accordance with the corporate objectives, policies, programs and service standards.
  • Prepare employee schedules to meet referral demand and optimization of equipment utilization, and ensure coverage during vacations and absences.
  • Prepare employee schedules to meet referral demand and optimization of equipment utilization and ensure coverage during vacations and absences.
  • Collaborate with staff to develop their professional development goals; encourage cross training.
  • Track all billings, ensure collection of billing errors and payment of private invoices.
  • Monitor technical problems with equipment and facilities, coordinate repair and maintenance.
  • Order supplies and monitor usage.
  • Coordinate with Human Resources to recruit, motivate, promote, transfer or terminate staff members
  • Continuously manage and improve work processes at the clinic.
  • Handle all problem resolution: correct reporting errors; address client issues; non-compliance issues; WSIB accidents, etc.
  • Implement procedural, administrative and organizational changes as per corporate objectives.
  • Site inspection readiness, ensuring all regulatory and accreditation requirements are met including quality assurance, health and safety.
  • Prepare monthly operational report, budget variance.
  • Attend any other tasks assigned by Regional Leader from time to time.
  • Record and document all clinic staff meeting minutes on meeting template.
  • Collaborate with JHSC committee to identify issues –Escalate to Operations Coordinator or Manager.
  • Escalate employee concerns i.e. payroll, policy and procedure changes/ adherence to Manager.
  • Assist with CPSO Inspections, compiling data, records, and employee and radiologist information.
  • Provide leadership, direction, coaching and reporting on all operational aspects at the clinic level.
  • Attend any other duties as assigned by Supervisor.

Qualifications & Knowledge:
  • 4+ years of management experience in healthcare practice.
  • Current CPR certificate is an asset.
  • Excellent interpersonal, communication and relationship building skills.
  • Knowledge of and demonstrated ability in corporate core competencies.
  • Positively influence and lead staff members, as well as physicians.
  • Demonstrated effective decision-making and problem-solving skills
  • Ability to rapidly learn and adapt to changing environments and clients.
  • Self-starter who thrives in entrepreneurial environments.
  • Ability to operate with high degree of integrity and sincerity.
  • Demonstrated leadership, reliability and flexibility.
  • Personal: Have a cheerful, positive attitude and the ability to work effectively with others.
  • Ability to work independently and treat everyone with respect, dignity and kindness.

Remuneration: Excellent remuneration package including competitive wages, medical and dental benefits, training & development assistance, various corporate discounts, unique benefits, and referral bonuses.
About SkillMatrix Inc.:

It all started over a cup of coffee. Two like-minded, seasoned HR professionals had a shared vision to embark on a new venture. We decided to leverage our collective expertise to establish a novel HR enterprise aimed at assisting companies by providing services in recruitment, HR consulting, and assist candidates with job placements. As friends and colleagues, the question ‘‘What next?' was a constant presence in our minds. The idea of building an HR organization had been brewing for quite some time. Together we aspired to accomplish something meaningful for years to come. SkillMatrix was born…

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