Responsibilities include but are not limited to: This is a remote position, reporting directly to the VP of Sales and CX.
- Vet and qualify all inbound leads and send to appropriate sales reps.
- Attend all Discovery calls with sales reps for further education on the sales process, and assist in coordination of next steps, as requested.
- Create all proposals and secure appropriate internal sign offs, once new proposal process/template is completed.
- Manage inbound inquiries, secure assistance where needed.
- Ensure updates are created in MS CRM for all reps.
- Identify key market verticals for ERP sales thru analysis of marketplace data, follow up on sales lists and proactive outbound solicitation.
- Identify and execute upsell and cross-sell opportunities to expand customer investments in our offerings.
- Build and nurture strong relationships with key decision-makers and stakeholders within assigned accounts.
- Work closely with sales and technical teams to ensure seamless delivery of services and solutions.
- Serve as the customer's voice within company, advocating for their needs and ensuring service excellence.
- Exceptional oral and written communication skills. Top level EXCEL and PowerPoint skills for presenting and tracking activities. Must be self-starter successful with today's remote environment challenges.
- At least 3 years in account management, sales, business development, or a similar commercial role in a software sales space.
- Strong follow up skills and process-oriented approach to an assignment is preferred.
- Familiarity with MS Dynamics 365 BC/LS, Power BI and/or MS NAV, ERP solutions a significant plus.
- Ability to handle rejection and inconsistent responses from customers and continue to provide an excellent “first impression” of MetaOption, is mission critical.
There will be probation period for 90 days. Benefits will be provided after completion of probation period.
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