Job Title: Business Analyst
Contract Duration: 12 months
Pay range: C$75 - 85/hr
Location: Toronto, ON
Work Type: Hybrid, In office 2 days a week
Summary of day-to-day Responsibilities:

• The Business Analyst is assertive and able to lead a team of diverse stakeholders to solicit and document Business Functional and Non-Functional requirements.

Job Description:

• The Business Analysts lead, analyze, document, and manage business requirements throughout the lifecycle of an initiative in alignment with the business needs and strategies.

Customer:

• Lead, analyze, document, and manage requirements with stakeholders by applying a variety of techniques to probe, elicit, challenge, understand, and gain consensus on requirements.
• Work with SME's to identify, document, and validate current state processes and support stakeholders to design the desired future state; provide recommendations and/or direction based on the end-to-end customer experience when making decisions.
• Ensure business processes/systems impacted by requirements are analyzed, and the acceptance criteria clearly demonstrate the changes to business processes/systems to meet customer needs.
• Ensuring that requirements-related dependencies and constraints are documented by bridging the communication between business and technology stakeholders
• Working with relevant stakeholders on defining acceptance criteria sufficiently for testing and supporting the development of test scripts and subsequent testing of developed solutions (as appropriate), including communication of issues and resolution.
• The Business Analyst manages the traceability of business requirements.
• Leverage specialized domain, product, and systems knowledge to have a thorough understanding of the business, product, and vision; provide business/product subject matter expertise as well as recognize and drive the focus toward business value.
• Promote innovation by applying subject matter expertise to generate forward-thinking ideas as well as critical thinking to find opportunities for improvement.
• Ensure timely notification and escalation of possible issues/problems while assessing options and recommendations for prompt resolution.

Shareholder:

• Effectively communicate with stakeholders to ensure alignment with a delivery framework, project scope, and objectives.
• Apply analytical skills to effectively understand business problems, impacted stakeholders, and proposed solutions to ensure alignment with the risk appetite.
• Identify, document, and actively manage material risks and issues related to requirements, ensuring PM has awareness and escalating to appropriate leadership when necessary to ensure the timely and unimpeded progress of work.
• Promptly manage concerns from stakeholders and ensure timely and effective problem resolution.
• Support implementation and post-implementation planning and activities.
• Support Request for Information (RFI) or Request for Proposal (RFP) planning and activities, when required.
• Provides support/oversight and guidance in the delivery of requirements with a focus on quality, reusability, scalability, and innovation.
• Adhere to the Code of Conduct.

Employee /Team:

• Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation, and teamwork, and ensure timely communication of issues/ points of interest.
• Support the team by continuously enhancing knowledge/expertise in own area and participating in knowledge transfer within the team and business unit.
• Keep current on emerging trends/ developments and grow knowledge of the business, related tools, and techniques.
• Participate in personal performance management and development activities, including cross-training within own team.
• Keep others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities.
• Contribute to the success of the team by willingly assisting others in the completion and performance of work activities; provide training, coaching, and/or guidance as appropriate.
• Contribute to a fair, positive, and equitable environment that supports a diverse workforce.
• Act as a brand ambassador for your business area/function and the bank, both internally and/or externally.

Breadth & Depth:

• Knowledgeable in business analysis, delivery execution practices, and standards
• Knowledgeable and acts as a conduit for business and user interaction with technology
• Leveraging domain, product, and systems knowledge, ensure business processes/systems impacted by the requirements are analyzed, and the acceptance criteria are well understood and clearly demonstrate that changes to business processes/systems meet customer needs
• Identifies risks and impediments and leads problem resolution
• Leads the Requirements Management for low to moderate complexity/risk
• Possesses discipline, rigor skills, and subject matter knowledge to the requirements elaboration and validation process
• Supports the identification, maintenance, and reporting of traceability of requirements
• Work performed under minimal management guidance and supervision
• Identify and lead problem resolution
• Reports to a Manager or Practice Lead

Experience and/or Education:

• Undergraduate degree
• 3-5 years of related business analysis experience
• Preference given to candidates with Business Analysis Accreditation

Must Haves:

• Lead end-to-end requirement gathering & documentation for assigned project(s)
• Support Testing /Traceability of requirements from initiation to execution.
• Comfortable with both Agile /Waterfall delivery methodologies
• Ability to drive project teams forward to ensure end-to-end requirements are captured and have traceability.
• Ensure that requirement-related dependencies and constraints are identified & documented by bridging the communication between business and technology stakeholders.

Nice to Have:

• Knowledge of Data lifecycle management
• Jira and Confluence experience

Notes:

• BA working within the FI ideally, understanding Agile and Waterfall environments

About The Company:
Top 10 bank in Canada and North America offer comprehensive financial solutions. Providing retail, commercial, wealth management, and wholesale banking services, we help clients thrive in today's evolving market.
About GTT:
GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation's largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity!
25-20995: #gttca #LI-GTT #LI-Hybrid