Our Client

Celebrating 30 years of providing the Tsawwassen area with high-quality repairs on all makes and models of vehicles, including Tesla and other electric models, our Client is an ICBC accredited Collision Repair Shop focused on getting you back on the road in pre-accident condition. With expertise in glass, body & mechanical repairs for both insurance and private pay clients, the only thing better than having your car worked on at our Client's shop, is working IN our Client's shop!

What's in it for You?

• A fast-paced, team-oriented environment where everyone is truly working toward a common goal of quality while being compensated with a competitive base salary of between$80k - $90kannually (this is NOT a Flat Rate environment)
• Monday - Friday position with REAL work/life balance. NO WEEKENDS!
• Comprehensive Benefits Program at a shared cost AND a companyRRSP program with company match - taking care of your present and future needs
• Opportunity to become a true EV specialist. This shop is Tesla-Certified and hopingto findan Estimator who wants to develop in that area specifically.
• Ample opportunities for professional growth through ongoing training and potential for further advancement

The Opportunity

Reporting to the Operations Manager, the CollisionEstimator will work collaboratively day to day with an established team ofCollision Repair professionals to ultimately ensure the safe, efficient and cost-effective repair of vehicles. Based out of our Client's established independent collision centre in Delta, BC, the successful candidate will be responsible for completing detailed and accurate repair reports that enhance repair results, customer service and the companys financial results.

Required Experience and Qualifications

• 5+ years experience as a Collision Estimator or Service Writer is required. Training on the Collision Repair Plan process will be provided for skilled and experienced Service Writers
• 5+ years customer service experience
• Community College or Technical School Diploma is considered an asset
• Expertise in detailed and comprehensive report writing
• Fluent in reading, writing and speaking English
• Proficiency in Microsoft Office Suite
• Experience with Mitchell & Audatex estimating software is required
• Highly organized with a strong background in planning, research and time management
• Collaborative approach to working with both in-house teams and external contacts
• Strong customer service and communicationskills
• Current repertoire of technical language and estimating trends within the industry
• In-depth knowledge of ICBCs web services
• Established network of ICBC technical and compliance contacts

Responsibilities of the Position

• Manage customer intake, inquiries, follow-upand communication
• Develop and manage writing standards for in-depth repair plans
• Conduct research through a variety of resources to ensure the most accurate estimates and subsequent bodywork is completed
• Regularly inspect and monitor repairs being completed to ensure alignment with the respective estimate
• Proactively seek out industry updates, product and systems knowledge
• Manage technical and administrative functions related to the estimate, including all technical information, repair plans and use of parts ordering programs
• Establish and maintain 3rd party relations with B2B contacts and suppliers
• Coordinate communications and services with ICBC
• Foster cross-departmental communications and functions
• Actively participate in maintaining the overall facility, health and safety standards and best business practices

Sound exciting?
Submit your application today - we'd love to hear from you!