Salary: $28.78 -$34.72

Position Title: Multicultural
Health
Navigator for Arabic/French Communities

Classification: Community Health Worker

Department: Primary Health Care

Reporting to: Manager, Ottawa Newcomer Health Centre

FTE Type:
0.8 FTE (28 hours per week) Term Contract

Pay Band: $28.78 -$34.72

Application Deadline: As soon as possible
About
SWCHC
and
ONHC

Somerset West Community Health Centre (SWCHC) is a non-profit, community-governed organization. We are Somerset West Community Health Centre (SWCHC), a non-profit, community-governed organization that serves over 18,000 clients annually. Established in 1978, SWCHC provides a wide range of health care services such as primary health care, health promotion, community development, mental health, and substance use treatments.

We are deeply connected to the communities we serve and committed to removing barriers to accessing services for people who experience vulnerabilities because of their age, income, ability, sexual orientation or gender identity, and language or culture.

SWCHC strives to ensure that our team reflects the communities we serve. We work within an anti-racist, anti-oppressive framework that acknowledges the existence and impacts of systemic racism and seeks to ensure that systems are fair and equitable for everyone.

ONHC is a proud program of SWCHC that provides healthcare services in a timely, coordinated and culturally appropriate way, increasing access to health and social services for newcomers. Our approach to care is through a health equity lens with a focus on addressing the social determinants of health to improve the lives and wellbeing of our clients.

Position
Description

The multicultural health navigator assists newcomer, immigrant, and refugee clients to navigate the healthcare system. The incumbent works closely with other members of the inter-professional team to provide health education, advocacy, and practical assistance while playing an intermediary role between clients and service providers within the community. The ideal candidate will understand and support Somerset West Community Health Centres mission, possess excellent interpersonal skills, community liaison ties, organizational capabilities, and reporting abilities. The individual is motivated and passionate about working with newcomers providing case management support and enjoys working in a fast-paced environment.

Position
RequirementsEducation:

Degree or diploma in social sciences or equivalent combination of training and experience

Degree or diploma in a health discipline or equivalent, an asset

Professional Experience:

Minimum of 2 years experience in a community setting with emphasis on case management, community engagement, practical assistance, and case coordination support for clients

Minimum 2 to 3 years experience working with diverse client populations, specifically with newcomers, refugees, and immigrants in Arabic and French communities.

Key
Competencies:

Minimum two years experience in a community-based setting

Minimum three years experience working with multicultural population.

Knowledge of the Canadian heath care system & social determinants of health

Basic health assessment and interventions, as appropriate

Sensitivity to and passionate about multicultural issues

Awareness related to cultural competence.

Knowledge of related community resources

Ability to liaise with external parties and to advocate for clients and provide home visits as necessary.

Commitment to strength-based philosophy and practice

Assessment and intervention skills; sound judgment

Ability to provide basic education to individuals and families.

Excellent communication skills, able to bridge gap between clients and service providers/service agencies and advocate for clients.

Strong interpersonal and organizational skills

Ability to work independently and liaise with internal and external partners.

Must be able to work on multiple tasks simultaneously to meet deadlines.

Respect the privacy of all clients and adhere to strict confidentiality protocols to protect client personal and sensitive health and social information.

Ability to work evenings and weekends, as required.

Proficient use of computers and various software applications, context and understanding of Electronic Medical Record software

Successful criminal reference check

Linguistic
Profile (French, Arabic):

Fluency in English, written and spoken mandatory.

Fluency in French, written and spoken mandatory.

Fluency in Arabic, written and spoken mandatory

Additional Language Capacity are welcome.

Somerset
West
Community
Health
Centre
is
an
equal
opportunity
employer
who
values
the
diversity
of
individuals
in
our programs and services. We
welcome
and
encourage
applications
from
members
of
Indigenous,
Black
and
racialized
communities,
Two-Spirit,
nonbinary, LGBTQ+ people; people with disabilities; and members of other equity deserving communities. Applicants are encouraged to share accessibility needs in the application process, and every attempt will be made to accommodate them.

Due
to
the
high
volume
of
applicants,
we
can
neither
confirm
receipt
of
nor
respond
to
inquiries
regarding your
application.
Only candidates selected for an interview will be contacted.