POSITION: DC Supervisor, PM Shift
STATUS: Full-Time
LOCATION: Kohl & Frisch Limited (Concord, ON)
REPORTS TO: DC Manager
DEPARTMENT: Supply Chain
Primary Role
Responsible for ensuring that staff productivity and employee/customer satisfaction is optimal resulting in timely, effective and safe merchandise flow according to company guidelines/policies/values and government legislation (includes areas of planning, forecasting, scheduling, reporting, analysing, problem solving, health & safety).
Ensure operations are compliant to applicable GMP standards as defined by GUI-0001 “Good Manufacturing Practices” and GUI-0069 “Guidelines for Temperature Control of Drugs Products during Storage and Transportation”.
Responsibilities
Operations

• Ensure the effectiveness and efficiency of day-to-day operations are at the highest levels, and according to policies/procedures and government legislation
• Ensure appropriate, trained staff is available to maintain operations at desired performance levels within budgetary constraints
• Ensure available tools and equipment are maintained so employee tasks are completed without delay; ensure safe operation of same
• Deal with problems and issues in a timely manner referring for resolution as appropriate.
• Proactively identify and develop/implement recommendations involving improvements in cost reduction, processes, policies, customer service levels and employee relations
• Facilitate ongoing communication with employees (e.g., team huddles)
• Oversee security of physical and personnel assets to prevent loss
• Report on Key Performance Indicators including labour productivity, operating costs, etc.; provide trend analysis and develop recommendations to correct unfavorable target variances
• Other duties as assigned

Human Resources

• Supervise staff in all respects (e.g., hiring, performance management, coaching, motivating, training); provide role modeling and lead by example
• Provide counsel to employees assisting in the resolution of issues and concerns
• Educate employees on policies and procedures as per the Employee Handbook ensuring adherence and application in a fair, equitable and professional manner

• Foster a respectful, civil and courteous work environment
• Ensure that personnel planning and payroll reporting is accurate and timely
• Promote and support employee functions and activities.

Health and Safety

• Ensure the implementation of and adherence to Health & Safety programs.
• Responsible for maintaining a safe work environment.
• Ensure safe work policies and procedures are followed and have employees participate in regular safety training.
• Report and follow up on all safety related issues.

Education & Experience

• Post-Secondary Education (Diploma or Degree) in Business or Supply Chain preferred
• Minimum 3 years of experience leading employees

Qualifications

• Demonstrated experience in coaching, mentoring, problem-solving and providing direction to staff in either a direct or indirect supervisory position
• Demonstrated interpersonal skills, communication skills and a strong work ethic
• Excellent organizational/prioritization skills with ability to multi-task in a busy environment with unexpected interruptions
• Strong attention to detail, exceptional judgment, excellent follow-up skills; takes initiative

• Exceptional oral and written communication skills, strong command of the English and/or French language (according to individual DC needs)
• Strong computer skills and a working knowledge of all Microsoft Office applications

Hours of Work
Monday to Thursday 8:00pm to 4:30am and Sunday: 5:00pm to 1:30am
NOTE: * Flexibility in hours is mandatory*