GlassHouse Systems (GHS) is an enterprise systems, and managed services solutions provider that develops, designs and deploys solutions for leading enterprises in Canada and the US. For almost 32 years, GHS has delivered an enterprise level of service and support to clients. Recognized with industry-leading awards each year, GHS translates this differentiation into positive client experiences.

The IT Infrastructure Project Manager is responsible for managing complex IT infrastructure projects from inception to completion. The ideal candidate will have a deep understanding of IT infrastructure, project management methodologies, and the ability to plan, organize, and integrate cross-functional teams to ensure projects are delivered on time, within scope, and within budget.

The role may require working outside of regular business hours to accommodate project timelines and deadlines

• Lead the planning, execution, and delivery of IT infrastructure projects, ensuring alignment with with project scope, client expectations and organizational goals.
• Collaborate with IT solution architects and engineers to deliver and implement designed and robust infrastructure and cloud solutions.
• Manage project timelines, budgets, and resources, ensuring effective utilization and adherence to project plans, and continuously monitor progress by tracking key performance indicators and providing regular status updates to senior management and stakeholder
• Ability to manage multiple project engagements at one time, setting proper work priorities to keep everything moving forward and on track to meet customer commitments.
• Manage cross-functional IT infrastructure teams, resource allocation, and project execution to ensure successful outcomes.
• Act as the primary communication channel with project stakeholders, providing regular updates and addressing any concerns or issues.
• Act as Scrum Master to manage and track sprint progress against the overall project timeline
• Ability to proactively Identify project risks, escalate as needed, and develop mitigation strategies for any issues that may impact project delivery.
• Schedule and facilitate short Daily Stand-Up meetings with the delivery team to track progress.
• Facilitate agile ceremonies including Sprint Planning, Sprint Demos and Sprint Retrospectives
• Maintain comprehensive project documentation, including project plans, timelines, and budget reports.

Other Responsibilities:

• Support procurement of necessary equipment, software, and resources, and manage third party vendor relationships to ensure timely delivery and quality outcomes.
• Mentor and support junior project team members, fostering a collaborative and innovative work environment.
• Lead the development and review of Statements of Work ensuring completeness and correctness.
• Foster a culture of continuous improvement by identifying opportunities for process optimization and implementing best practices in project management and IT infrastructure

What you'll get:

Competitive salary

Health benefits (medical, vision, dental)

Life insurance

Pension plan

Professional development

Amazing company culture

Free parking

Gym on-site

Join a team of professionals led by a diverse set of leaders from across the industry.

GlassHouse Systems commitment:

We believe that a diverse team is the key to innovation and growth. We are an equal opportunity employer that values diversity at our company and encourages all candidates to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

GlassHouse Systems will accommodate individuals with disabilities through each stage of the recruitment process. Please advise us of any needs when your interview is booked and we will do our best to meet your needs.

Please note that all candidates have to be legally eligible to work in Canada.

Any offer of employment will be conditional upon a criminal record check.

GlassHouse Systems thanks all candidates for their interest, however only those selected to continue in the process will be contacted.

Must-Have:

• Bachelor's degree in Computer Science, Information Technology, or a related field
• Minimum of 5 years of experience as a Project Manager in IT infrastructure, with a focus on IBM
• Power Solutions, Disaster Recovery and Backup solutions, Network, Security, and hybrid cloud solutions.
• Proven track record of successfully delivering complex projects on time and within budget.
• Strong leadership and communication skills, with the ability to effectively manage cross-functional teams and stakeholders.
• Proficiency in project management tools (e.g., Project Online, MS Project) and/or other Project Management tools.
• Experience in Waterfall and Agile delivery methodologies.
• Excellent problem-solving abilities and attention to detail.

Nice-to-Have:

• Project management certification (e.g., PMP, CAPM).
• Experience and confidence in dealing with client C-Suite stakeholders.