We're looking for a Merchandising Coordinator (Hybrid) to join our growing company and play a key role in our customer experience by ensuring each purchase ends in a smile!
In this role you will:

• Provide day to day administrative support (data entry) to the merchandising team across mattress and accessories categories as well as our DTC brands.
• Provide support to stores by responding to associate questions via email related to pricing and promotions
• Support in the preparation of information/data for weekly, monthly, and annual meetings
• As required liaise with Supply Chain to get the complete information required for the Product Supply department to enter the products into systems and stores. Provide support with addition of new products to our line by investigating products as directed.
• Work with Supply Chain and Sales teams on discontinued schedules and new product roll outs
• Prepare events and every-day price tag files and work with the printing service provider to ensure promotional and regular price tags are accurate and delivered on time to all stores.
• Prepare and maintain sales support documents including cost sheets and spiff tables with high accuracy and make them accessible on SharePoint.
• Develop and document efficient workflows, creating clear and accessible Standard Operating Procedures (SOPs) to support the Merchandising team and ensure consistency across processes.
• As directed, communicate product launches, details of products, and new initiatives.
• Execute the delivery of: Packaging, Store Display, Signage, POP materials.
• Support in the development of product knowledge for all applicable departments.
• Obtain and organize all necessary Sales Product Knowledge for all applicable departments and ensure current information is accessible on SharePoint.

The Qualifications and Experience we like to see:

• A University/College degree or postgraduate certificate in Merchandising, Business Administration or Logistics, or related field are considered an asset.
• Minimum 1-2 years' previous merchandising, or operations administrative experience in a retail environment.
• Previous experience with Storis, Oracle or similar ERP system is an asset.
• Excellent written and verbal communication skills and can effectively collaborate and build relationships with both internal and external stakeholders.
• Strong problem-solving, organization and time management skills and ability to manage and prioritize conflicting priorities in a fast paced environment.
• Strong MS Excel Skills (look ups, formulas, pivot table, etc.

Why members of our Sales team love working at Sleep Country Canada/Dormez-vous?:

• This full-time industry leading commissioned role will motivate and empower you to go above and beyond to make a difference in the lives of our customers and become a true Sleep Expert
• Based on our national average sales commission & bonus earnings, you have the potential to earn $70,000 per year. (These figures represent historical averages but does not represent a guaranteed minimum income)
• Diverse and inclusive work environment
• No caps on Commission
• Monetary bonuses and sales contests
• We will invest in you and provide extensive sales training on our products and services
• Access to training and development platforms
• Full medical, dental benefits and a Deferred Profit Sharing Program
• Annual Wellness Credit of up to $250.00 for any products/services that improve your health and well-being, i.e., health assessments, nutrition counselling, hiking shoes, a yoga outfit or fitness equipment
• Associate Discount Program where you will be able to enjoy some of the world's best sleep products
• Maternity/Parental leave top up benefits
• Tuition Reimbursement Program that covers professional AND personal development
• Long service awards, celebrations and other social events
• Associate Referral Program
• Paid day off to volunteer at your local charity of choice
• Recognized as one of Canada's Most Admired Corporate Cultures in 2023 by Waterstone Human Capital

Commitment to Equity, Diversity, Inclusion & Belonging (EDI&B)
At SCC/DV, we are committed to building a company culture of inclusion and diversity where differences are embraced and valued, this allows us to better understand and meet the needs of our customers and the communities we serve. We want to ensure every job applicant is treated fairly and with respect regarding race, national or ethnic origin, religion, age, gender, sexual orientation, or disability.
At Sleep Country Canada/Dormez-vous? (SCC/DV), we are inspired every day through our purpose to transform lives by awakening Canadians to the power of sleep and our vision to champion sleep as the key to healthier and happier lives, helping everyone achieve better tomorrows through better tonight's.
Guided by our values - We CARE About People; We WIN Together; We DREAM Big and We DELIVER with Excellence - we are building on our 30-year foundation of taking care of each other and our customers' sleep needs, with passion and commitment to be the best that we can be. We invest in our sleep ecosystem, innovative products, world-class customer experience, our communities and diverse best-in-class team to be Canada's leading sleep partner.
We're looking for someone to join our exceptional team as we continue to advance the future of sleep wellness.