JOB TITLE Employment Manager

REPORTS TO President, CEO

MAIN OBJECTIVE

To lead and manage employment programs that support individuals with disabilities in securing and maintaining meaningful employment, in alignment with the organizations mission and government funding objectives. The Employment Manager is responsible for ensuring program compliance, fostering inclusive employer partnerships, and delivering person-centered services that promote equity, independence, and full participation in the community. This role provides leadership to staff, supports continuous program improvement, and upholds the values of dignity, respect, and opportunity for all participants.

ABOUT US

Key Industries has been providing comprehensive services to individuals with disabilities since 1974. We are dedicated to empowering people through a broad range of pre-employment services, social and community programs, and specialized development support for individuals with complex needs. Our initiatives are designed to meet the diverse needs of all individuals with disabilities. We believe in the potential of every person and take pride in delivering inclusive, impactful services that foster independence and opportunity.

OUR MISSION

Providing employment-first programs and personalized services to empower persons with a disability to achieve personal, community and economic independence.

JOB OVERVIEW

We are seeking an Employment Manager to lead our Employment Division. This position is responsible for overseeing program operations, cultivating relationships with funders and community partners, and providing strategic leadership to the employment team. The Employment Manager will also coordinate service delivery and ensure the program achieves its employment objectives in job retention, client satisfaction, and overall effectiveness.
DUTIES AND RESPONSIBILITIES

Ensure program activities comply with contractual measurables, applicable legislation, and professional standards

Collaborate with the Human Resources Manager on staff recruitment, onboarding, and training initiatives

Build and maintain strong partnerships with employers to expand inclusive job opportunities for individuals with disabilities

Provide leadership and support to program staff while fostering a positive, collaborative, and person-centered work culture

In partnership with the finance division, monitor program budgets, manage expenditures, and evaluate overall program effectiveness

Maintain confidentiality and uphold ethical standards in all aspects of program delivery

Ensure accurate, timely, and confidential documentation of participant information, services delivered, and program outcomes, in accordance with organizational policies and funding requirements

Stay informed of current best practices, legislative updates, and emerging trends in disability employment and inclusive workforce development

Represent the organization at community events, stakeholder meetings, and working groups as needed

QUALIFICATIONS AND SKILLS

Post-secondary education in a related field; a combination of education and relevant experience may be considered

Minimum of 35 years of experience in program management, employment services, or community-based disability supports, including supervisory experience

Strong knowledge of employment legislation, disability rights, inclusive hiring practices, and person-centered service delivery

Proven leadership skills with experience supporting and developing high-performing teams

Excellent organizational and time management skills, with the ability to manage multiple priorities in a dynamic environment

Strong analytical and problem-solving abilities, particularly in evaluating program effectiveness and tracking outcomes

Proficiency with case management systems, Microsoft Office Suite, and data reporting tools

Excellent communication and interpersonal skills, both written and verbal

JOB TYPE

Full-Time

IMPORTANT DISCLAIMER NOTICE

The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The Employer reserves the right to revise this job description at any time and to require employees to perform other tasks, such as changing circumstances or conditions of their environment.