About Us
At Bienenstock Natural Playgrounds, we connect children with nature by creating natural play opportunities that emphasize creativity, interaction, and pedagogy. Our team is a diverse group of designers, educators, fabricators, and constructors, dedicated to fostering natural curiosity, creativity, and a sense of adventure through our playgrounds and educational initiatives.

Position Overview
As the Sales Representative, you will play a key role in driving new business opportunities and supporting the growth of our client base. You will be responsible for prospecting, qualifying leads, identifying RFP opportunities, closing small-scale sales, and maintaining an active sales pipeline. You will also manage quoting and contract preparation to support a seamless client onboarding process.

This role is ideal for someone who is highly organized, detail-oriented, proactive, and thrives in a fast-paced environment. You are comfortable conducting outreach, building client relationships, and taking ownership of moving opportunities through the sales cycle. You are a natural go-getter who excels at collaborating cross-functionally and takes pride in delivering top-notch client experiences. Your work will be crucial in keeping the sales pipeline moving efficiently and ensuring a seamless client experience.

Key Responsibilities

Prospecting & Lead Generation

• Identify and research new sales opportunities through outbound prospecting and monitoring RFP listings.
• Engage new potential clients via email, phone, and other outreach methods to introduce Bienenstocks offerings.
• Work with the Marketing team to follow up on inbound leads and nurture early-stage prospects.

Lead Qualification

• Collaborate with the Marketing team to evaluate and qualify inbound marketing leads based on client fit, project readiness, and budget.
• Schedule meetings with qualified new leads and members of the senior leadership team or the appropriate Nature Play Advisor.
• Initiate communication with potential clients to verify project information and transition them into the quoting process.
• Close small-scale sales independently, ensuring a smooth and professional sales experience.
• Escalate qualified leads to internal Nature Play Advisors when additional technical input or support is required.

Sales Execution & Pipeline Management

• Close small-scale sales independently, ranging between $10K - 100K, ensuring a smooth and professional sales experience.
• Track and manage a personal sales pipeline to meet activity goals and sales targets.
• Negotiate pricing and terms for small-scale sales within approved guidelines.
• Maintain strong knowledge of product offerings and communicate value propositions effectively to prospects.
• Stay informed on industry trends, client needs, and competitive landscape.

Quote & Order Management

• Review incoming order requests and prepare accurate quotes for nature play components, furnishings, and outdoor classrooms.
• Review tender drawing packages and confirm project details with clients prior to generating and sending quotes.
• Follow up on outstanding quotes to secure client approval and coordinate deposit invoicing.
• Collaborate with the Production and Install teams to provide accurate shipping estimates and coordinate order fulfillment.

Contract Drafting & Documentation

• Draft accurate client contracts based on finalized quotes and project requirements.
• Coordinate with accounting and sales leadership to finalize and issue client contracts.
• Maintain organized and accurate records of all contracts and related documentation.
• Client Communications & Internal Liaison
• Act as the primary point of contact for client inquiries related to orders, shipping, and timelines.
• Ensure timely responses to all client requests and maintain a professional, friendly communication tone.
• Proactively engage with clients to align expectations and keep them informed throughout the order lifecycle.
• Collaborate with internal teams to ensure accurate and consistent communication throughout the order process.

CRM Accuracy & Systems Management

• Maintain accurate and up-to-date records of client and lead interactions in HubSpot CRM.
• Use platforms such as Buildertrend and Google Workspace to support quoting, order tracking, and documentation.
• Coordinate with internal departments to ensure system data is accurate and supports sales operations.

Qualifications

• A completed diploma or bachelor's degree in business or related field of study.
• Minimum 2 years of experience in sales support, order processing, or customer service in a client-facing environment
• Experience preparing quotes, drafting contracts, and managing order processes
• Strong attention to detail with the ability to manage multiple tasks and deadlines
• Proficient with HubSpot CRM, Buildertrend, and Google Workspace
• Effective communication and organizational skills
• Ability to work independently and as part of a team
• Commitment to Bienenstocks values: Play/Joy, Ownership, Trust/Integrity, Excellence, and Teamwork