Managing Director, International

Department: Sales, International

Reports to: Chief Executive Officer

Hours of Work: Full-time

Workplace Category: Remote

Your Role at Petcurean: Reporting to the CEO, the Managing Director, International is responsible for leading Petcurean's international business operations, with a primary focus on sales strategy, market development, and execution outside of North America. This role drives growth by expanding into new markets, optimizing performance in existing regions, and ensuring operational and financial alignment across international teams.

As a key contributor of the leadership team, the Managing Director works cross-functionally to align international efforts with Petcurean's broader business objectives. This role also acts as a general manager for the international business - guiding strategic decisions, enabling cross-functional execution and championing Petcurean's mission and values while fostering a customer-first, performance-driven mindset.

If you were the Managing Director, International now, here are some of the core activities you would be doing:

• Partner with the CEO and senior leadership to develop and execute a comprehensive international strategy that drives growth and long-term market presence.
• Lead the development and execution of international sales plans including performance metrics, market positioning, target segments, and promotional initiatives.
• Continuously monitor market dynamics, customer trends, and competitor activity to proactively adjust strategies and optimize performance.
• Ensure international programs and initiatives are tailored to regional market conditions, regulatory requirements, and customer behaviors.
• Set and manage profit targets and oversee the international sales budget to ensure efficient resource use and ROI.

General Management

• Build, lead, and develop high-performing international teams that execute on strategic and revenue goals.
• Provide coaching, mentorship, and performance oversight to ensure consistent execution and growth across diverse markets.
• Oversee key business planning processes, ensuring that international priorities are integrated into company-wide financial, operational, and resource planning.
• Lead in-market sales activities, including relationship management, deal negotiation, and post-sale customer engagement.
• Identify and evaluate new business opportunities, strategic partnerships, and market entry points in line with corporate goals.
• Ensure accurate reporting and data-driven decision-making through effective planning, tracking, and analytics.

Sales Operations & Effectiveness

• Drive continuous improvement in sales processes, systems, and team enablement to increase efficiency and effectiveness.
• Champion CRM adoption and leverage analytics tools to ensure data integrity and enable actionable insights across markets.
• Collaborate with cross-functional teams-Finance, Marketing, Operations-to ensure sales execution is supported by aligned business functions and infrastructure.

People Management

• Lead with a clear and compelling strategic vision that motivates teams and aligns with Petcurean's short and long-term goals.
• Set clear expectations and foster a high-performance, values driven culture rooted in accountability, feedback, collaboration, and continuous improvement.
• Ensures compliance with company policies and relevant regulatory and safety requirements.
• Creates a safe, inclusive, and empowering work environment that reflects Petcurean's values and supports employee growth and engagement.

Other Duties

• Roll up your sleeves and do what is necessary to get the job done and completes other duties as required within the same scope and level.

Here are some of the skills we are looking for our next Managing Director, International to bring to the team:

• Sales Leadership & Growth Orientation: Proven ability to grow international sales through strategic execution and market development.
• Global Business Acumen: Deep understanding of international markets and cultural nuances that drive customer engagement and success.
• Communication skills: Ability to represent the organization to internal and external stakeholders, ensuring clear and compelling messaging across cultures and all levels.
• Operational Leadership: Manage and optimize department performance, setting and monitoring functional goals, KPIs, and resource allocation to ensure effective execution.
• Project & Program Management: Oversee high-impact projects, manage risks, and ensure successful execution across multiple departments while maintaining alignment with organizational strategy.
• Financial Acumen: Manage departmental budgets effectively, ensuring resource allocation aligns with strategic objectives and maximize operational efficiency.
• Strategic Decision-Making: Think strategically about department priorities, balancing immediate needs with long-term goals and providing actionable insights to improve business outcomes.
• Change Leadership: Implement and lead departmental change initiatives, improving processes, systems, and structures to meet evolving business needs.
• Data-Driven Leadership: Use data analytics to inform decision-making, ensuring that all decisions are based on accurate, real-time data to optimize performance and strategy.
• Mentorship & Coaching: Develop and mentor managers and senior professionals within the organization, helping them grow in leadership roles and drive effective strategy execution.

Are you our next Managing Director, International? Here are some of our must-haves:

• Equivalent to Bachelor's Degree Program in a relevant discipline.
• 10+ years of proven successful sales management experience in a B2B sales environment that is fast paced, and customer driven, including experience with international business focus.
• 5+ years of experience managing and developing teams, including experience leading leaders.
• Demonstrated success in managing P&L, leading market entry and driving cross-functional performance
• Advanced proficiency with Microsoft Office, CRM platforms, and analytics tools (e.g., Power BI, Tableau).

What's in it for you?

• Flexible remote work environment.
• Take advantage of the financial resources strategically allocated to empower your career progression through personalized Professional Development avenues.
• Staff Feeds program! Each month, Petcurean employees are eligible to submit an order for Petcurean products to feed the furry friends in your life.
• Annual volunteer hours so you can give back to the causes that mean the most to you.
• Comprehensive Benefits package.
• Employee Assistance Program.

About Us

We are in the business of putting pet's first, through formulating superior-quality and nutritionally balanced recipes that give dogs and cats happier, healthier, and longer lives. Founded in 1999, as a local BC company, Petcurean has evolved to become a globally trusted brand of premium quality pet foods. Our recipes are sold in pet speciality stores across North America, and in over 30 countries around the world. Behind our success are our people that never waver from our brand's ultimate mission of putting pets first. Our People make us who we are and represent the true heart and soul of Petcurean.

Equal Opportunity Statement

Petcurean is an equal-opportunity employer. We are committed to providing an inclusive and welcoming environment for all employees, candidates, and clients. We do not discriminate on the basis of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability status. Diversity and inclusion are core values at Petcurean, and we actively encourage candidates from all backgrounds to apply for this position. We would like to thank all applicants for their interest; however only those candidates selected for an interview will be contacted.

Additional Information

• Must hold a valid passport for international travel
• Criminal Record Check - Applicants must not have criminal charges or convictions related to their employment position.

Hours of Work

• This is a full-time exempt position. The Employee shall perform his/her duties at such places and during such times as may be reasonably necessary. International travel will be required, up to 33% of the time.