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Senior Change Management Consultant

CYNET SYSTEMS - 537 Jobs
Toronto, ON
Posted 2 days ago
Job Details:
Full-time
Contract
Executive

Job Description:
Pay Range: $21hr - $25hr
Responsibilities:
  • Work with organizations: Provide expertise, consultative advice, guidance, and coaching to build knowledge and expertise in change management principles, methodologies, and tools.
  • Help leaders and teams: Enhance their capabilities to understand how change impacts people, the reasons why people resist change, and how to support people as they transition through change.
  • Be an active and visible coach: Support leaders, partners, and stakeholders in their role as change champions.
  • Partner and collaborate: Work collaboratively with key roles such as project managers, business analysts, process improvement specialists, change consultants, and leadership to integrate change practices at all levels of the organization.
  • Develop and implement strategies: Create change management strategies, plans, and frameworks.
  • Lead communication efforts: Develop, implement, and/or provide input in the development of communication plans, sponsor roadmaps, stakeholder assessments, training plans, and resistance management throughout the lifecycle of the project.
  • Lead stakeholder management: Identify and analyze key stakeholders, and develop stakeholder engagement strategies.
  • Ensure alignment: Align change management activities with participating stakeholders to remove change barriers, smooth the adoption process, and contribute to problem-solving for successful implementation.
  • Engage clients and stakeholders: Ensure that clients, partners, and stakeholders are actively engaged in the change, consulted with, and communicated to.
  • Articulate the purpose of change: Explain the purpose of change in a manner that makes sense to impacted stakeholders and provides a compelling picture of the new organization.
  • Build consensus: Gain agreement among clients, partners, and stakeholders on specific changes designed to better meet their needs.
  • Identify and mitigate risks: Identify potential people-side risks and anticipated points of resistance, and develop plans to mitigate or address concerns.
  • Conduct readiness assessments: Design and conduct change readiness assessments, evaluate results, and present findings to stakeholders to plan and carry out a change management strategy.
  • Track adoption and proficiency: Administer measurement systems to track adoption, utilization, and proficiency of individual changes.
  • Sustain benefits: Develop an approach to embed and institutionalize the change to sustain the benefits achieved, including knowledge transfer, performance management, continuous improvement, and other related practices.
Must Haves:
  • 7-10 years Change Management Experience.
  • Enterprise level change management.
  • Relationship management experience.
  • Communication and consultation experience skills.
General Skills:
  • Change management expertise: Experience and knowledge of change management industry standards, best practices, methodologies, and tools.
  • Strategy development: Experience in the development of training, communication, and change management strategies and plans.
  • Stakeholder engagement: Ability to work effectively and engage with a diverse group of stakeholders, such as senior management and leaders, project managers, etc.
  • Conflict management: Strong conflict management, interpersonal, and communication skills (written and verbal).
  • Project management: Experience with project management fundamentals and understanding of the lifecycle of a project.
  • Active listening: Excellent active listening skills.
  • Analytical abilities: Strong analytical and decision-making abilities.
  • Presentation skills: Strong presentation and group facilitation skills.
Desirable Skills:
  • Change impact assessment: Experience identifying and assessing change impacts to the organization s business processes and technology solutions to drive business and people adoption.
  • Transformational projects: Experience leading medium to large transformational change projects.
  • Structured approach: Experience working with project leads to apply a structured change management approach and methodology for the people side change across assigned initiatives.
  • Stakeholder analysis: Experience understanding the program/project and related change management issues by identifying key stakeholders and how they will be impacted by the change.
  • Actionable plans: Experience developing actionable and targeted change management plans that include communications, coaching, training, sponsorship, and/or other resistance management activities.
  • Success metrics: Experience defining and measuring success metrics and monitoring change progress to track adoption, utilization, and proficiency related to changes.
Process Management:
  • Experience managing the change management process, and applying change management principles.
  • Experience coordinating efforts with other subject matter experts, including communications specialists, training specialists, and human resource consultants during implementation.
  • Ability to influence others, at all levels within the organization, and move towards a common goal.
Experience and Skill Set Requirements - Evaluation criteria:
  • Change Management: 25%.
  • Interpersonal, Influencing and Communications Skills: 25%.
  • Project Management Skills: 20%.
  • Analyzing/Problem-Solving Skills: 20%.
  • Technical Skills: 10%.

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