Inside Sales Account Representative
Our client is a dynamic and growing women's apparel company focused on creating innovative, sustainable products that empower and inspire confidence. With a mission to provide stylish, high-quality apparel made from eco-friendly fabrics, blending comfort, performance, and sustainability our client is seeking a strong sales performer to support their brand expansion.
As an Inside Sales Account Representative, you will play a vital role in expanding and managing wholesale partnerships with independent retailers, including boutiques, lifestyle stores, and wellness-focused outlets. You will be responsible for achieving daily sales call metrics, driving revenue growth, and nurturing long-term customer relationships.
What's in it for you?
With a supportive and inclusive culture that values creativity, empathy, and a healthy work-life balance, this role is primarily work in-office to promote collaboration, growth and mentorship. With a vibrant team culture and team-building events like mini golf outings, team-building afternoons, and picnics, this role is great professional development and a lot of fun!

• Base Salary: $50,000 - $60,000 annually
• Commission on recurring and opening orders
• Paid Health Benefits Package
• 12 additional Wellness Days above and beyond vacation time and stat days.
• Free healthy snacks and beverages in the office
• Opportunities for professional development and career growth

Some of what you will do in this role includes:

• Customer Outreach & Sales: Meet daily sales call targets by proactively engaging with existing and potential retail customers through phone and email, introducing new products, promotions, and reorder opportunities.
• Sales Execution: Identify customer needs, answer inquiries, and close sales orders to maximize revenue and ensure customer satisfaction.
• Customer Support & Relationship Management: Provide prompt, empathetic, and solution-oriented responses to customer inquiries, creating a seamless ordering experience.
• CRM Management & Data Entry: Maintain accurate customer records, track sales interactions, and update order history within the CRM system for effective account management.
• Communication: Manage and share updates related to retailer payments, orders, accounting, and shipping with internal teams.
• Process Improvement: Identify and implement opportunities to streamline sales and customer service workflows to improve operational efficiency.
• Cross-Department Collaboration: Coordinate with internal teams to ensure consistency in messaging, promotions, and customer service.
• Administrative Support: Assist with administrative and organizational tasks across the company as needed.
• Team Support: Provide backup coverage for colleagues to maintain consistent service and operations.

You should have the following in your background to apply:

• 2+ years of B2B sales experience in wholesale, retail, or consumer packaged goods (CPG) sectors.
• Ability to build and grow customer relationships via phone and email communication.
• Perfect English with excellent ability to communicate in writing.
• Strong negotiating and relationship-building skills.
• Proficiency in CRM systems and sales analytics tools.
• Highly self-motivated, goal-driven, and equipped with excellent communication skills.

If this sounds like a role where you could excel, please apply. MacDonald Search Group works with our clients to build diverse, high performing teams reflective of the Canadian employment landscape. All applications are considered. Thank you for your interest.