*Please note that this is a 14 month contract, reporting to our Toronto office on a hybrid basis.*

Our Company:

At Beanfield, we are about building communities, not just networks. For over 35 years, we have been proud to build, own, and operate an extensive & robust fibre-optic network throughout Toronto, Montreal, and Vancouver. We believe that people are at the heart of everything we do. We're committed to making life better for our customers, our employees, and the communities where we live and work.

Founded in the underserved Toronto neighbourhood of Liberty Village, we've always understood the importance of connection. That's why we committed ourselves to building a fibre-optic network throughout the community and have continued to expand our network ever since.

Now with over 450 employees, we continue to deploy our own independent construction, fibre splicing, installation, network operations and support teams. Our services are delivered to over thousands of commercial and residential service addresses using Beanfield owned facilities.

Position Summary:

We are seeking a Business Operations Analyst to support and improve day-to-day operations. Are you a problem solver? This role requires critical thinking skills to identify solutions and work around obstacles. The position will collaborate and engage with various departments across the company. In addition, this role involves improving and automating business processes to support Beanfield's growth.

Roles & Responsibilities

• Identify areas for improvement
• Plan and implement key projects to enhance quality, increase productivity, and reduce costs in organizational processes
• Collaborate with internal teams and suggest alternatives for management and stakeholders
• Provide status reports and dashboards to management
• Continuously detect and apply operational improvements and system modifications based on business requirements
• Document and develop high-calibre business process flows, requirements, and design documents for new business needs
• Facilitate discussions among business leaders and cross-functional business units to outline requirements and understand internal operations
• Support the growth of the project management team and help establish standards and methodologies

Skills & Qualifications

• High school diploma and post-secondary degree or diploma
• Minimum 2 years of experience in a related role (e.g., Business Analyst, Operations Engineer, Program Manager)
• Experience in the telecom industry is an asset
• Project Management Professional (PMP) certification is an asset
• Experience with JIRA and/or SAP is an asset
• Minimum 2 years of experience with process analysis
• Strong communication skills
• Strong organizational skills
• Detail-oriented
• Experience with project management, including stakeholder engagement and process documentation
• Critical thinking skills
• Self-starter
• Creative thinking skills; ability to think outside the box

At Beanfield, we are proud to be an equal-opportunity employer.

We are committed to fostering a diverse and inclusive workplace where all qualified applicants are considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other protected status. Beanfield is dedicated to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in all aspects of employment, as well as in our services, programs, and activities. If you require accommodation during the application or interview process, please contact us at [email protected].

Please note that candidates must be legally eligible to work in Canada at this time. We regret that Beanfield is unable to sponsor employment Visas.

Please note that all communication regarding recruitment and hiring at Beanfield will come exclusively from email addresses ending in @beanfield.com. We urge candidates to be cautious of any unsolicited messages or offers and to remain vigilant against phishing attempts.