GlassHouse Systems (GHS) is an enterprise systems, and managed services solutions provider that develops, designs and deploys solutions for leading enterprises in Canada and the US. For almost 30 years, GHS has delivered an enterprise level of service and support to clients. Recognized with industry-leading awards each year, GHS translates this differentiation into positive client experiences.

We are seeking a Payroll and Benefits Specialist to deliver exceptional customer service in overseeing and administering our payroll and benefits programs across Canada and the US. This role will ensure that procedures are compliant, efficient, and current, and as a member of the HR team, support other team initiatives. The Payroll and Benefits Specialist will serve as an internal subject matter expert, providing ownership of payroll processes, benefits programs, and other employee experience programs.

• Responsible for the administration of full-cycle semi-monthly payroll for Canada and US employees, including processing of hourly and salary ayments, on-calls, after hours and commissions, and validation of deduction and remittances
• Act as the main point of contact for employees and management for payroll, time, leaves, and benefits inquiries
• Manage benefits programs and saving plans, including enrollments, terminations, and annual open enrollment
• Maintain and update personnel records in internal systems to ensure accuracy and compliance with applicable laws and regulations across multiple jurisdictions (Canada and the US)
• Assist employees with queries regarding pay and benefits. Prepare employee forms (verification of employment, income tax forms, benefits-related documentation)
• Coordinate with finance and leadership; prepare payroll and benefits reports
• Educate employees on payroll processes, benefit plans, and policy changes
• Coordinate with third-party payroll and benefit providers
• Administration of expenses and expense report system
• Reconciliation and balancing of payroll data against third-party providers, including remittances,
• benefits, and retirement plans
• Year-end document preparation and reconciliation by jurisdiction

• High standard of integrity, confidentiality
• Professionalism in all dealings
• Excellent written and verbal communication skills
• Strong organizational and interpersonal skills with a keen attention to detail

What you'll get:

Competitive salary

Health benefits (medical, vision, dental)

Life insurance

Pension plan

Professional development

Amazing company culture

Free parking

Gym on-site

Join a team of professionals led by a diverse set of leaders from across the industry.

GlassHouse Systems commitment:

We believe that a diverse team is the key to innovation and growth. We are an equal opportunity employer that values diversity at our company and encourages all candidates to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

GlassHouse Systems will accommodate individuals with disabilities through each stage of the recruitment process. Please advise us of any needs when your interview is booked and we will do our best to meet your needs.

Please note that all candidates have to be legally eligible to work in Canada.

Any offer of employment will be conditional upon a criminal record check.

GlassHouse Systems thanks all candidates for their interest, however only those selected to continue in the process will be contacted.

• Payroll Compliance Practitioner (PCP) designation
• Minimum of 5 years of relevant experience in payroll and benefits administration role, preferably with
• Canada and the US
• Knowledge of payroll processing systems
• Understanding of payroll tax laws, employment standards, and benefits plan administration
• Experience with multi-jurisdiction payroll processing (US and Canada)
• Proficiency in Microsoft Excel and HRIS systems
• Experience in HRIS implementation an asset