BDC/Business Manager

Who are we?

Greavette Chevrolet Buick Cadillac GMC Ltd. is a new and pre-owned dealership located in Bracebridge. We also offer a large inventory of parts as well as financing and expert repairs. We take pride in our outstanding customer service to all sales and service customers.

The Role:

Reporting to the General Manager, the BDC/Business Manager will be responsible for engaging with prospective customers, managing leads, and facilitating the sales process. The ideal candidate will have prior dealership or BDC experience and a passion for customer service and marketing.

Key Responsibilities:

· Generate and convert leads into sales by leveraging multiple online platforms, including Facebook, Instagram, Web Inquiries, and Calls.

· Initiate outbound calls to follow up with potential customers, answer inquiries, and schedule appointments.

· Engage with customers to understand their needs and preferences.

· Work closely with the Sales Manager to support sales initiatives.

· Support Business Manager in managing administrative functions.

· Maintain current knowledge of automotive industry practices and trends, as well as marketing promotions and programs to maximize sales and customer satisfaction.

· Provide regular reports to management on BDC performance and areas for improvement.

Qualifications:

· High School Diploma or equivalent; additional education in business or automotive services is a plus

· Previous experience in sales or customer service role, preferably in the auto industry

· Excellent communication skills, both written and verbal, with the ability to engage and build rapport with customers

· Organized, self-motivated, enthusiastic and detail-oriented

· Strong time management skills and the ability to work well on a team and alone

· Familiar with digital marketing, CRM systems, and general office software

· Valid driver's license required

Job Type:

· Full-Time

Shift and Schedule:

· Monday to Friday

· Rotational Saturdays

Compensation:

· $10 - $25 per appointment that shows

· $25 - $50 per sold unit from BDC appointments

· $300 - $1,000 (Volume bonus potential)

· $50,000 - $90,000 per year

** This compensation range will be based on knowledge, experience, and bonus earnings**

Benefits:

· Life & Health Insurance

· Paid time off

· On-site parking

· Ongoing training and support

· Employee discounts on Vehicles, Service & Parts

· Collaborative work environment

Ability to commute:

• 365 Ecclestone Drive, Bracebridge ON, P1L 1T6 (reliably commute required)

Work Location:

· In-person

Language:

· English

How to Apply:

If you're interested, please apply by sending your resume to [email protected].

Greavette Chevrolet Buick Cadillac GMC Ltd. is committed to providing accessible employment practices that are compliant with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please contact us at (705) 645-2241.

We are an equal opportunity employer and welcome applications from all candidates. We would like to thank all candidates in advance for their interest and only those candidates selected for an interview will be contacted.