Computer Hardware Technician

AM/PM Service® is a leader of Point-of-Sale Technology and Services operating for over 35 years. Proudly supporting local businesses in all communities, AM/PM is one of North America's largest POS Dealer employing over 225 customer service driven team members coast to coast. Partnered with some of the industries most trusted & recognizable brands, AM/PM is seeking amazing individuals to join our team today! To learn more about AM/PM visit: http://www.ampmservice.com/

Position Summary

The Computer Hardware Technician will work with our industries most reputable brands. This role will expose you to a wide range of POS products, ATMs and merchant devices offering an incredible learning opportunity working while working with customers from many different retail sectors. The successful candidate should be a service centric, self-motivated and technically savvy individual. The candidate must have a valid driver's license & own a reliable vehicle. This position requires regular on-call shift work as well as afterhours & weekend availability

Responsibilities

• Complete prompt break and/or fix resolutions on a variety of electronic equipment, peripherals, PC's & networking devices in a variety of client industries
• Perform install, moves, adds, changes (IMAC) projects
• Maintain accurate service stock levels
• Adhere to all Service Level Agreements
• Execute tactful & professional communication
• Provide outstanding customer service

Qualifications

• A+ Certification is an asset
• Technically & mechanically savvy
• Exceptional customer service & communication skills
• Troubleshooting and critical thinking
• Meticulous record keeping
• Valid driver's license and a reliable vehicle
• On-site service is required
• Weekend and evening availability
• Canadian Citizen or permanent resident status

The successful candidate will be required to complete a background check prior to commencing work.