- Daily correspondence via telephone and email with prospective students.
- Identify and understanding student needs via one-to-one consultation.
- Provide a consultative service to all students, assessing requirements and making recommendations in line with individual needs.
- Manage student applications from original inquiry through to application and support additional teams with post-application processes.
- Work with prospective students, applicants, and their families to provide high-quality advising on university/school admission requirements, academic programs, and school life.
- Maintain a conversion rate on all types of inquiries from lead to an interview, interview to application, and application to enrollment.
- Accountable for business growth through following up on leads and delivering information to prospective students in a timely manner.
- Provide effective and professional written and oral communication with all prospective students.
- Monitor the application process to ensure efficiency and consistency of the database.
- Meet and exceed annual, monthly, and quarterly starts, referrals, targets, and objectives as per tenure expectations.
- Responsible for developing, delivering and evaluating the recruitment and sales strategy to meet ambitious targets within agreed budget and timeframes.
- Develop and implement an effective, targeted schedule of recruitment and sales activity to raise awareness and interest in undergraduate study and increase student numbers.
- Develop effective processes to manage, monitor and convert inquiries generated from campaigns and inquiries from the website by phone, email and in-person.
- Manage a database of inquiries and leads, recording all conversion activity, contact details, audience profiles, contact history and decisions and outcomes
- A minimum of 2 years experience related to consultative sales.
- A strong understanding of the North American education system.
- Experience recruiting domestic students is desired.
- Knowledge of Canadian and US med & vet school application processes and requirements is desirable.
- An undergraduate Degree is desired.
Knowledge and Skills
- Proven target-driven marketing and sales skills are an asset.
- Experience with target, quota and KPI environment.
- Proven success in consultative sale and demonstrable full knowledge of the sales process.
- Capable of hands on problem-solving, with the ability to generate ideas and solutions.
- A positive and determined approach to researching and analyzing new business opportunities.
- Independent worker and able to work develop personalized business strategies.
- Ability to use own initiative and pay close attention to detail.
- Ability to cope with competing demands and to prioritize tasks.
- Excellent verbal and communication skills (strong communicator in English).
The Toronto School of Management is an equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability. Accommodations are offered upon request for applicants participating in all phases of the recruitment and selection process in line with our Accessibility Policy, the Accessibility for Ontarians with Disabilities Act, and the Ontario Human Rights Code. If you require accommodations at any point during the application and hiring process, please contact [email protected].