Qualifications:

• Exceptional written and communication skills with a high attention to detail.
• Word, excel, and outlook proficiency.
• Flexible, adaptable, and ability to refocus based on the daily needs.
• Finance experience and additional languages spoken considered an asset.
• Demonstrates CROWN Auto Group's CARMA Values: Collaborate, Accountable, Relationship-focused, Motivated, Attitude

Benefits:

• Industry leading dental, extended health, and vision coverage
• Long Term Disability and Life Insurance
• Fitness Membership Discounts

What you will do:

• Manage vehicle contracts once initiated by Product Advisor.
• Process finance and lease deals accurately and fairly through financial sources to secure approval.
• Assist in delivery and pickup of sold vehicles.
• Assist in completing credit applications and contracts with clients ( as required)
• Prepare F&I menus for salespeople to present to customers.
• Assist with Product training with sales team as needed.
• Ensure that funding documents are fully completed and signed by customers, then sent to the relevant funding company for processing.
• Performs lien check on all trade-ins and confirms payout/lien amount with financial institution and confirms buyout terms. Checks all paperwork for correct title, lien information, taxes etc. prior to forwarding to accounting.
• Ensure all trade-ins (keys/TOD/other necessary paperwork) are collected upon delivery, and all certified units are pre-certified.
• Completed deals to be scanned and submitted to Sales Manager within 24 hours of the car being delivered.
• Confirm that deposit has been received for sold vehicles.
• Assist with lease buyouts, aftermarket Sales, and other customer inquiries as needed over phone/email/in person.
• Ensure submission of rebates/factory incentives are sent and received in a timely manner.
• Ensure that Retail Delivery Registration (RDR) takes place for each vehicle sold.
• Uphold Crown's Power of 1 upfront pricing strategy.
• Maintain customer and company confidence by keeping information confidential and secure.
• File remittances and update First Canadian log.
• Other duties as required by the management team.

CROWN AUTO GROUP is an equal opportunity employer! We are looking for great women and men of various ethnicities to diversify our workplace. Reasonable accommodations are available during the selection process, and we'll respond in a timely manner to requests for accommodations.