Northstar Access has been a trusted provider of scaffolding, shoring, swing stages, and other access solutions in Canada for over 50 years. Northstar's customers depend on them for high-quality products, exceptional installation services, industry-leading experience, and a dedicated focus on safety. Since 2012, Northstar has expanded from its original location in Southern Ontario, and now operates from 5 branches across Ontario, Manitoba, and British Columbia, employing more than 250 experienced professionals.
Reporting to the Administrative Supervisor, the Billing Administrator is responsible for coordinating and billing projects according to competing priorities and project plans. This position prepares schedules, collaborates with various stakeholders, coordinates documentation for construction projects, and prepares billing and collection summaries through to project completion. This is a position will be primarily in-office, with the opportunity to work from home 1 day per week.
Billing Administrator Responsibilities:
- Draft, finalize, issue, and accurate invoices to clients on a timely basis and prepare amendments as required
- Respond timely to client queries regarding billing concerns and invoices
- Maintain and update customer files
- Process and post payments – cash, cheques, credit or debit, and EFT payments
- Perform analysis of overdue and aging accounts and follow up as required
- Perform outbound calls to customers for payment collections on outstanding account balances.
- Maintain job files and liase with the sales team to manage customer projects and ensure compliance with supplier requirements
- Entering time sheets
- Daily labour scheduling (communicating and coordinating with Sales Reps/NSA Managers, customer site contacts/Site Superintendents, and field crew workers)
- Coordinate scheduling for the worksite collaborating with customers and Crew Superintendents
- Assist with project planning, progress monitoring, and cost control
- Ensure completion of job pre-qualification documents and liase with finance team on new account creation
- Obtain Certificates of Insurance (COIs) and Workers Compensation Clearances when requested
- Obtain information as required to support estimator's bid and quotation process
- Prepare project permits (Swing Stage, sidewalk, etc.)
- Assist with the identification and resolution of field technical issues
- Ensure completion of daily field safety inspections and other required safety documents
- Communicate changes in schedule with both the customer and Northstar team members
- Set-up and maintain record keeping/ project files
- Participate in and coordinate project meetings as required
- Other ad-hoc analysis and general office administration duties assigned
- Other duties as assigned
Qualifications and Requirements:
- Highschool diploma required, college diploma or university degree preferred
- 2+ years in office administration, accounts receivable, or billing department
- Excellent attention to detail
- Proficient in the use of Microsoft applications (Excel, Word, etc)
- Project accounting or construction experience is considered an asset
- Ability to manage multiple projects with various stakeholders
- Collaborate effectively with crew members, architects, engineers, contractors, and subcontractors and other trades
- Ability to take initiative and work with minimal supervision under tight time constraints
- Ability to complete administrative tasks with minimal supervision
- Strong communication skills and are comfortable working in a dynamic and growing business
You'll love working at Northstar Access because:
The People. You will be surrounded by some of the most talented, smart, supportive, and passionate teams – people you can be proud to work with.
The Business. Northstar Access Inc is an industry leader in access solutions in Ontario, Manitoba, Saskatchewan, and British Columbia.
Management & Ownership. Northstar's ownership and management team are long-term focused. We are focused on making the right long-term decisions for the business and bringing in values-orientated individuals who can grow with the company over the long term. Being privately-owned and Canadian focused, we are not focused on quarterly financial results or short-term objectives.
Northstar Access is an equal opportunity employer. We value and are committed to creating a diverse and inclusive workplace for everyone. We are committed to providing equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.
We thank all applicants for their interest, however, only individuals selected for interviews will be contacted. No phone calls or agency, please.