As leading Children's Services Agency, CarePros provides Trauma-Informed Personalized Community Care and Foster Care placements to children and youth with complex medical and behavioural diagnoses. We focus on cultural connection, family reunification, and the transition from youth into adulthood.
CarePros is proud to be recognized as one of Canada's fastest growing companies and a champion of diversity:
- 2023 The Globe and Mail Canada's Top Growing Companies
- 2022 New Innovators List - People Leader (Diversity, Equity & Inclusion)
- 2021 #29 on The Globe and Mail Canada's Top Growing Companies
- 2021 Canada's Safest Employer Awards
- 2020 Diversity Award of Distinction from Alberta Chambers of Commerce
We strive to promote a culture where our people care for the families we support, listen with compassion and humility, take accountability, champion diversity and collaboration, and drive positive change in our communities. Together as a team we aim to realize our mission of being a champion for the special needs of children and their families.
Your Opportunity:
Are you a seasoned People & Culture Generalist with a knack for Workers' Compensation Board (WCB) Claims Management and Disability Claims Management? Join our dynamic team in Edmonton and be a pivotal force in our growth! In this role, you will spearhead the optimization of our WCB processes, oversee modified work and return-to-work programs, and handle a variety of Generalist tasks. Reporting directly to the Director of People & Culture, you'll be instrumental in fostering a positive and inclusive workplace culture. Come make a meaningful impact with us!
Who You Are:
Are you driven by the desire to make a meaningful impact, using your extensive knowledge and expertise to tackle challenges head-on? As a seasoned human resources professional, you're not afraid to roll up your sleeves and take decisive action. You excel at prioritizing tasks, setting clear courses of action, and monitoring progress to ensure success. Your proactive nature shines in fast-paced, entrepreneurial environments where growth is constant. You also have a passion for creating and implementing processes, with a strong focus on change management methodologies. Join us and leverage your talents to make a real difference!
Your Day to Day:
- Oversee all aspects of WCB claims management, from initial reporting to resolution, ensuring compliance with regulatory requirements
- Develop modified work and return-to-work plans in collaboration with employees and management
- Monitor and track cases while providing guidance and support to employees
- Act as a liaison between employees, management, and external stakeholders to resolve issues effectively
- Identify opportunities to improve processes and enhance operational efficiency
- Collaborate with the People and Culture team to deliver timely transactional and administrative support
- Assist the People and Culture team with daily tasks including benefit administration, recruitment, onboarding/offboarding, training management, employee relations and engagement, investigations, HRIS administration, data entry, and project management.
CarePros Offers You:
- Health, Dental, and Vision benefits
- Employee and Family Assistance Program
- Group RRSP matching after one year
- Flexible hours coupled with the option to become hybrid after probationary period
- Career growth opportunities and professional development support
What You Bring:
- Minimum 5 years progressive Generalist experience required
- Chartered Professional in Human Resources (CPHR) designation required
- Proven experience in WCB administration and disability claims management
- Bachelor's degree in Human Resources, Business Administration, or a related field required
- In-depth knowledge of the Alberta Employment Standards Code, Human Rights Act, and Occupational Health and Safety legislation
- Unmatched written and interpersonal communication skills, with the ability to influence at all levels of the organization
If you are passionate about making a difference and eager to grow your career in a supportive and inclusive environment, apply to join the CarePros team! While we thank all applicants for their interest, only those selected for an interview will be contacted.
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