Responsibilities:

Works in partnership with clients, advising them on information technology in order to meet their business objectives or overcome problems, work to improve structure and efficiency of an organization's I&IT systems. The Vendor Resource will provide strategic guidance to organizations with regard to Information Management & IT technology, IT infrastructures and the enablement of major business processes through enhancements to IT application.

The Services and Deliverables to be provided by the Vendor include the following:

Requirement Analysis

• Analyze Client Requirements and provide recommended solution options.
  

Architecture Design

• Update Architecture Artefacts, Functional & Technical Design Artefacts for the HAACMS Solution as required.
  

Infrastructure Services

• Administration & Management of Changes in the Cloud Based Environment(s) [Development (DEV), User Acceptance Testing (UAT), Production (PROD)]
  

IT Solutions Development

Design, Configure and Implement “end to end” Sustainment / Minor Enhancements for “Public Portal for Application Intake (English & French)”. This will include the following:

• User Access and Profile Management for Individuals & Organizations
  
• Role Based Data Access Control
  
• Authentication and Authorization Integration for Public Users (External) & Ontario Public Service Users (Internal)
  
• Application Status and History Management
  
• Application Web Forms
  
• Document Management (Upload, Download & Virus Scanning)
  
• Support modern browser(s), mobile & tablet device(s)
  
• Create, Review & Respond to Service Request(s)
  

Design, Configure and Implement “end to end” Sustainment / Minor Enhancements for “Public Portal for Selection Committee Members (English & French)”. This will include the following:

• User Access and Profile Management
  
• Authentication and Authorization Integration for Public Users (External) & Ontario Public Service (OPS) Users (Internal)
  
• Access to the application Form(s) and Documentation
  
• Provide score for candidate's application; Provide/Review comments to/from Selection Committee Members
  
• Limited Access to review application details
  
• Support modern browser(s) and mobile/tablet device(s)
  

Design, Configure and Implement “end to end” Sustainment / Minor Enhancements for “Case Management System”. This will include the following:

• Case Management Life Cycle Management
  
• Role Based Data Access Control
  
• Email Management
  
• Correspondence Management
  
• Document Generation (Certificates, Letters etc.)
  
• Event Management (Planned Ceremonies, Invites, Attendees Assignment etc.)
  
• Migrate the existing data to the new solution database
  
• Create, Review & Respond to Service Request(s)
  
• Dashboard
  

Design, Configure and Implement “end to end” Sustainment / Minor Enhancements for “SharePoint Online for Document Management”.

Systems Integration

Design, Configure and Implement “end to end” Sustainment / Minor Enhancements for “Integration with OPS Service(s)”. This will include the following:

• Postal Code (PC) Lookup
  
• Microsoft Office 365
  
• Identity Authentication & Authorization (IAA) Solutions
  
• Data Upload (Realtime/Batch) from External System(s)
  
• SharePoint Online
  
• Power BI
  
• Email
  

Report Development

• Design, Configure and Implement “end to end” Sustainment / Minor Enhancements for “Microsoft Power BI for Dashboard and Reporting (Transactional & Analytical)”.
  

Testing and Quality Assurance (QA)

• Contribute to the Quality Assurance Activities
  

Implementation

• Collaborate and Coordinate with all Project Stakeholders involved to ensure smooth and timely completion of Project Activities/Deliverables
  

Systems Deployment Operations and Management

• Provide Packaging, Deployment and Migration Strategy for all 3 Cloud Based Environment(s)
  

Knowledge Management

• Conduct Knowledge Transfer Session(s) for the Internal Project Team
  

In this position the responsibilities will also include:

• Providing hands on design, implementation and configuration of solution compliant with Accessibility for Ontarians with Disabilities Act (AODA)
  
• Produce design documents for all assigned deliverables related to maintenance releases.
  
• Contribute to and Participate in non-development/configuration activities, namely but not limited to, documentation updates, presentations, testing plan development.
  
• All Other Tasks as assigned by the Cluster Manager, Project Manager & Technical Lead.
  

Experience and Skill Set Requirements:

Must Haves:

• 7+ years technical hands-on solutions development, configuration
  
• Experience with Technologies on Microsoft Cloud (MS):
  

• MS Dynamics 365 CRM
  
• MS Power App Portal
  
• MS Power Automate
  
• MS Azure Services
  
• MS Azure Attachment Storage
  
• MS Azure Active Directory
  
• MS Azure DevOps
  
• MS Azure KeyVault
  

• Hands-on architecting, designing and implementing public facing portal(s), case management system by using Microsoft dynamic CRM 365 on cloud, Azure, Azure AD, Power App Portal and Power Platform technology
  
• Hands-on in designing, developing, integrating and implementation of Azure Storage for Attachment Management with MS Dynamics 365 on cloud
  
• Hands-on in Designing, Configuring and Implementation of Portal Applications, Including experience with:
  

• User Access and Profile Management
  
• Role Based Data Access Control
  
• Authentication and Authorization Integration
  
• Document Management
  

• Experience with (AODA) compliance guidelines.
  
• Experience with OPS Quality Assurance Activities.
  
• Experience with end-to-end integration of Third-Party Identity and Access Management (IAM) provider, security, authentication and encryption tools / services.
  
• Strong experience with Testing, Quality Assurance Methodologies and best practices.
  
• Facilitating workshops and meetings.
  

Skill Set Requirements:

The skills and competencies required for the assignment include:

• More than 7 years of experience with technical hands-on solutions development, configuration
  
• Experience with the following Technologies on Microsoft Cloud (MS):
  

• MS Dynamics 365 CRM
  
• MS Power App Portal
  
• MS Power Automate
  
• MS Azure Services
  
• MS Azure Attachment Storage
  
• MS Azure Active Directory
  
• MS Azure DevOps
  
• MS Azure KeyVault
  

• Hands-on experience in architecting, designing and implementing public facing portal(s), case management system by using Microsoft dynamic CRM 365 on cloud, Azure, Azure AD, Power App Portal and Power Platform technology
  
• Hands-on Experience in designing, developing, integrating and implementation of Azure Storage for Attachment Management with MS Dynamics 365 on cloud
  
• Hands-on Experience in Designing, Configuring and Implementation of Portal Applications, Including experience with:
  

• User Access and Profile Management
  
• Role Based Data Access Control
  
• Authentication and Authorization Integration
  
• Web Forms
  
• Document Management
  

• Knowledge of and Experience with Accessibility for Ontarians with Disabilities Act (AODA) compliance guidelines.
  
• Demonstrated experience with OPS Quality Assurance Activities.
  
• Experience with end-to-end integration of Third-Party Identity and Access Management (IAM) provider, security, authentication and encryption tools / services.
  
• Strong knowledge of and experience with Testing and Quality Assurance Methodologies and best practices.
  
• Strong ability to work under pressure, work with aggressive timelines and be adaptive to change.
  
• Displays problem solving and analytical skills, using them to resolve technical problems
  
• Proven analytical skills and systematic problem solving
  
• Superior verbal and written communication skills.
  
• Excellent interpersonal relations and demonstrated ability to work with others effectively in teams
  
• Ability to develop and present new ideas and conceptualize new approaches and solutions.
  
• Excellent interpersonal relations and demonstrated ability to work with others effectively in teams.
  
• Demonstrated ability to work with functional and technical teams.
  
• Demonstrated experience with facilitating workshops and meetings.
  
• Demonstrated ability to participate in a large-scale project team and work closely with other individual team members.
  
• Strong ability to work under pressure, work with aggressive timelines, and be adaptive to change