SPENDING ACCOUNT ADMINISTRATOR, ACCOUNT SERVICES

Full-Time 14 - Month Contract - Competition #24-27

Position Summary

As part of the Account Services team, this role is responsible for administering credits (dollars) allocated into a health and wellness spending account program which covered members can use to pay for eligible expenses not otherwise covered under their regular benefit plans. The Spending Account Administrator is responsible for screening spending account claims, processing payments in a timely manner and managing credits.

Your Key Responsibilities

• Administer and manage credits related to Health and Wellness Spending Accounts on behalf of participating Employers.
• Conduct timely and accurate screening of spending account claims.
• Identify unusual claims and manage accordingly.
• Process spending account payments to meet service delivery standards.
• Invoice administration fees, issue statements, and follow-up on outstanding unpaid amounts.
• Record payments received in the accounting system.
• Perform account reconciliations.
• Respond to internal and external customers regarding expense claims, credit loads, invoices, and payments, in a timely manner.
• Participate in the preparation of T4As for Wellness Spending Accounts.
• Participate in the ongoing review and improvement of spending account processes.
• Support testing and enhancements in the spending account management system, as required.
• Other duties as assigned.

Your Education and Experience

• Completion of a two-year technical or community college certificate in accounting or finance.
• Three to five years of related experience. Previous experience with group benefits plans is an asset.

A combination of education and experience may be considered.

Your Abilities

• Demonstrated knowledge of basic accounting principles and procedures.
• Attention to detail, with exceptional data entry and analytical skills.
• Strong communication skills, both verbal and written.
• The ability to work both as part of a team and independently with minimal supervision.
• Able to organize workflow and multiple deadlines to meet the needs of a variety of internal and external customers on a timely basis.
• Data management, manipulation of spreadsheets and use of Excel as an analytical tool.
• Ability to work within financial management systems, and willingness to learn and adapt to new software applications to enhance work efficiency.
• Experience in the insurance and/or benefits administration industries (terminology) would be an asset.
• Microsoft Dynamics GP or Microsoft Dynamics 365 Business Central experience would be an asset.

This position is eligible to participate in the hybrid workforce program.

If you have the required qualifications and would like to become a member of our team, please submit your resume by 4PM on Wednesday, June 5, 2024. Candidates selected for an interview will be contacted after the competition has closed.

No phone calls please. We thank all interested individuals, but only those candidates being considered for an interview will be contacted. ASEBP is an equal opportunity employer.

All offers of employment for this position are conditional upon satisfactory background and reference checks, which may include a criminal record check, a credit check, and/or education and employment verification.

Please note that an account will automatically be created for you during the application process if you do not have an ApplicantPro account set up already.