Job Title: ServiceNow IT Service Management

Calgary, AB

Long Term
Job Responsibilities:
Design and develop IT Service Management solutions using the ServiceNow platform
Work as a CMDB consultant to ensure accurate and up-to-date configuration data
Collaborate with cross-functional teams to implement ITIL best practices
Analyze and optimize ServiceNow configurations for efficiency and performance
Provide ongoing support and maintenance for ServiceNow IT Service Management applications
Train end-users on new features and functionalities
Requirements:
Proven experience in designing and developing IT Service Management solutions on the ServiceNow platform
Expertise in CMDB management and configuration
Strong understanding of ITIL framework and best practices
Proficiency in analyzing and optimizing ServiceNow configurations
Excellent communication and collaboration skills
Ability to work effectively in a team environment
ServiceNow certification is a plus