About BreatheSuite:

At BreatheSuite, we are pioneers in the field of virtual healthcare, dedicated to reshaping the landscape of pulmonary rehabilitation. We have developed an innovative, fully-virtual pulmonary rehabilitation program tailored for patients living with chronic lung conditions. Our vision is simple – bring the expertise of the clinic to the warmth of the home. Our approach is grounded in the best practices recommended by the AACVPR, enabling us to provide groundbreaking care to a wider range of patients in need.

Position Overview:

At BreatheSuite, we know that sensible processes and standard operating procedures are the heart of keeping things running smoothly. We are searching for a candidate eager to learn, grow, and take on increasing responsibilities as the company expands. In this role, the Operations Coordinator

should be comfortable communicating with people throughout our organization and help to solve problems as they might come up. The ideal candidate is someone who is a natural coordinator, organized, and has a sharp eye for detail.

Essential Duties and Responsibilities:

The Operations Coordinator position helps with managing the day-to-day operations of BreatheSuite and enabling the company to continue to succeed. Duties and responsibilities include:

People & Culture

• Support with management and onboarding of new hires
• Assist with the hiring process including:
  • Conduct pre screening interviews, making recommendations based on the results
  • Occasionally jointly conduct technical interviews
  • Prepare Offer Letters and Employment Agreements
  • Conduct research to determine fair pay for new roles
  • Assist in the creation of job descriptions for new roles
  • Post job ads and assist in reviewing applications
• Assist in the creation and running of monthly team building activities and various other ad hoc employee engagement activities
• Lead the social committee, planning and organizing events as necessary

Finance

• Maintain financial records, update financial spreadsheets, reconcile bank statements
• Preparing and posting payroll journal entries
• Submit grant claims as required
• Run bi-weekly payroll for both US and CAN employees, including issuing and verifying weekly pays, ensuring that appropriate deductions are made, and updating payroll data

Clinical Operations

• Lead clinical onboarding process:
  • Oversee the entire onboarding experience for new clinical staff through our learning management system, ensuring a smooth start.
  • Create and manage accounts for new hires, present onboarding materials, and coordinate with various teams to prepare for new employee integration.
  • Serve as the primary point of contact for any onboarding inquiries.
  • Assist the credentialing specialist with the credentialing process for new healthcare professionals
• Coordinate Healthcare Professional (HCP) Scheduling and Support:
  • Responsible for coordinating HCP schedules including time-off requests, ensuring coverage for absences, and serving as the primary liaison for all HCP-related administrative and non-clinical inquiries to support team efficiency.

Business Operations

• Order office supplies and maintain inventory
• Compile data, statistics and other information as requested
• Perform other duties as assigned
• Manage accounts payable
• Manage student work term arrangements including:
  • Assist other departments with their student hiring process
  • Lead the complete hiring process for a business student each quarter, including reviewing applications, conducting interviews, and choosing the best candidate
  • Submit grant applications and claims for students
• Off-board employees as needed

Required Skills and Qualifications:

• Excellent verbal and written communication skills, including ability to effectively communicate

• Excellent computer proficiency (MS Office, Slack, Google Suite, etc)
• Basic accounting knowledge necessary, experience using Xero and Hubdoc preferred

• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices

• Exceptional organizational and time management skills
• Strong problem solving skills
• Attention to detail
• Ability to manage multiple tasks and software systems

• Preferably holds a business degree or equivalent professional experience.

Benefits

• Mostly remote position
• Health and dental insurance
• 10 personal days and 4 weeks vacation per year
• Flexible hours
• Work Life Balance
• Routine team social activities (In person & remote)
• Annual in person team get-together
• Opportunities for growth within the organization