We're now at the boldest phase of our Next Horizon journey

At Gore Mutual, we've completely transformed our business in under three years. By investing in top talent and leading technology, we've redefined what it means to be a modern mutual that does good.

Our path forward brings a sharper focus on our business' performance that's powered by innovation and an agile, high-performing culture – we're built for success.

We're well on our way to becoming a purpose-driven, digitally led national insurer. Come join us.

Gore Mutual's Operations team is growing! We are looking for a passionate & driven Operations Services Associate who will handle, monitor, and manage tasks supporting Underwriting & Billing transactions and provide broker administrative support.

As an Operations Services Associate you will be working in a team reporting into the Team Leader, of the National Underwriting Operations department.

Here are just some of the interesting things you would be doing:

• Documents handling: categorization, and distribution of incoming documents for various business units.
• Business transactions: provide administrative support by processing policy updates, corrections, payments, and billing transactions.
• Supporting our Brokers, by responding to email inquiries and collaborating with various business units to help resolve any issues.
• Providing phone support to our valued customers assisting with non-complex inquires.

Here's your Checklist:

• You have data entry experience, yes you do!
• If you have some experience with document management practices, within the insurance or financial services industries, wonderful!
• You have experience with handling payments or billing related transactions, terrific!
• You have solid computer skills & strong working knowledge of MS Office Suite programs, tell us about it!
• You have exceptional communication skills, written & verbal – Of course you do!
• Your strengths include attention to detail & accuracy, you are also, highly organized - amazing!
• You have the ability to work independently and in a team environment – this is the best of both worlds for you.
• You have graduated with Post secondary education – Congratulations, let's talk about it!

We are looking for someone who can work full-time hours. This is a hybrid role that does include the flexibility for you to work remotely. We also have regular in-person meetings, where we like to collaborate in our Cambridge office location, 252 Dundas Street North, twice a week on Tuesdays & Thursdays. Our core business hours for this role are between Monday to Friday from 8:30am to 4:30pm. Starting on your first day, you will be included under our umbrella of flex benefits with dental, vision, medical coverage. And yes, we want you to have some time to relax & recharge, included for you to use are, 3 weeks vacation (pro-rated) and 1 paid floater day.

What could the future hold for you? Countless career possibilities, let us help paint you a picture:

Operations Services Associate /Underwriter / Technical Specialist / Leadership roles

#LI-Hybrid

#IndHP

Gore Mutual Insurance is committed to providing accommodations for people with disabilities during all phases of the recruiting process, including the application process. If you require accommodation because of a disability, we will work with you to meet your needs. If you are selected for an interview and require accommodation, please advise the HR representative who will consult with you to determine an appropriate accommodation.