Get to Know Vault Credit Corporation:
Vault is a non-bank private lending company offering a wide array of financial services such as mortgage, leasing and lending products. Vault has a devoted team of experts with years of experience in both financial services and real estate. We are dedicated to delivering products and services that meet the diverse needs of our borrowers, quicker and easier than traditional sources!
We have a fast-paced, fun, progressive, and friendly work environment. The company is currently experiencing growth (which comes with incredible opportunity) that can be attributed to the “work hard, play hard” and “have fun while you work” values of the organization. This is a company with no politics or red tape, you want to get something done, you will have the latitude and opportunity to run with it, giving you the chance to take ownership of your results with no ceiling of what you can accomplish.
About the Opportunity
- The successful candidate will join our Vault Credit Corporation Support Team and is responsible for supporting our business end users with our applications. This includes helping users with requests for new features, changes in applications, and increasing user experience.
- Troubleshooting and providing resolutions on a business/technical level and working with internal IT teams
- Working closely with business analysts and developers to resolve reported issues.
- Be part of the application testing cycle (SDLC)
Duties and Responsibilities:
- Exposure/understanding of job scheduler, orchestration tools, and middleware integration platforms. Aspire Application knowledge would be essential.
- Strong SQL knowledge and familiarity with data warehouse platforms, and ETL tools/processes.
- Support for Cloud Platforms (GCP or AWS)
- Desire to learn and expand knowledge of the firm and the technology environment in use; develop an understanding of the business requirements of the firm.
- Excellent troubleshooting and analytical skills to resolve issues with various software components.
- Good knowledge of Debugging, defect fixing and maintenance of software programs/code/application
- Experience in working with external vendors to provide application support.
- Deploy fixes to lower environments, test and promote to higher environments.
- SDLC and Change Management process experience and knowledge (working experience with ITIL tool)
Qualifications:
- Flexibility to work shifts within the 8:00 am-7:00 pm EST.
- Flexibility to work on weekends and statutory holidays when required.
- 5+ years of experience in application support on distributed technologies hands-on required.
- Experience with Salesforce CRM, Aspire, Jira, AWS, GCP
- A bachelor's degree in computer science is required.