Job Title: Multicultural Health Navigator for

Franco African Communities

Classification: Community Health Worker

Department: Primary Health Care (PHC)

Reporting to: Manager, Ottawa Newcomer Health Center

Type: Term until March 31st, 2025 - 0.6 FTE (21 hours per week)

Pay Scale: $27.54 - $33.16/hr.

Application Deadline: As soon as possible

About SWCHC

We are Somerset West Community Health Centre (SWCHC), a non-profit, community-governed organization that serves over 18,000 clients annually. Established in 1978, SWCHC provides a wide range of health care services such as primary health care, health promotion, community development, mental health, and harm reduction. We are deeply connected to the communities we serve and committed to removing barriers to accessing services for people who are vulnerable because of their age, income, ability, sexual orientation or gender identity, and language or culture.

SWCHC strives to ensure that our team reflects the communities we serve. We work within an anti-racist, anti-oppressive framework that acknowledges the existence and impacts of systemic racism and seeks to ensure that systems are fair and equitable for everyone.

About ONHC

The Ottawa Newcomer Health Centre (ONHC) is a proud program of the Somerset West Community Health Centre that provides healthcare, offers timely, coordinated and culturally appropriate health and social services to newcomers. Our approach to care is through a health equity lens with a focus on addressing the social determinants of health to improve the lives and wellbeing of our clients.

Position Description

The multicultural health navigator assists newcomer, immigrant, and refugee clients to navigate the healthcare system. The incumbent works closely with other members of the inter-professional team to provide health education, advocacy, and practical assistance while playing an intermediary role between clients and service providers within the community. The ideal candidate will understand and support Somerset West Community Health Centre's mission, possess excellent interpersonal skills, community liaison ties, organizational capabilities, and reporting abilities. The individual is motivated and passionate about working with newcomers providing case management support and enjoys working in a fast-paced environment.

Position Requirements

Education:

• Degree or diploma in social sciences or equivalent combination of training and experience
• Degree or diploma in a health discipline or equivalent, an asset

Professional Experience:

• Minimum of 2 years' experience in a community setting with emphasis on case management, community engagement, practical assistance, and case coordination support for clients
• Minimum 2 to 3 years' experience working with diverse client populations, specifically with newcomers, refugees, and immigrants in Franco African and Black communities.

Key Competencies:

• Minimum two years' experience in a community-based setting
• Minimum three years' experience working with multicultural
• Knowledge of the Canadian heath care system & social determinants of health
• Basic health assessment and interventions, as appropriate
• Sensitivity to and passionate about multicultural issues
• Awareness related to cultural
• Knowledge of related community resources
• Ability to liaise with external parties and to advocate for clients and provide home visits as necessary.

• Commitment to strength-based philosophy and practice
• Assessment and intervention skills; sound judgment
• Ability to provide basic education to individuals and families.
• Excellent communication skills, able to bridge gap between clients and service providers/service agencies and advocate for clients.

• Strong interpersonal and organizational skills
• Ability to work independently and liaise with internal and external partners.
• Must be able to work on multiple tasks simultaneously to meet
• Respect the privacy of all clients and adhere to strict confidentiality protocols to protect client personal and sensitive health and social information.
• Ability to work evenings and weekends, as required
• Proficient use of computers and various software applications, context and understanding of Electronic Medical Record software
• Successful criminal reference check

Linguistic Profile (French, Swahili, Lingala)

• Fluency in English, written and spoken - Mandatory
• Fluency in French, written and spoken - Mandatory
• Additional Language Capacity in Swahili or Lingala essential

**It is the policy of SWCHC to require COVID-19 immunization for all employees, volunteers, and students, including those who work off-site with the following exceptions: Persons with a medical reason that prevents them from being vaccinated against COVID-19; Persons with other reasonable considerations pursuant to the Ontario Human Rights Code that restrict them from being vaccinated against Covid 19 vaccination.**

Somerset West Community Health Centre is an equal opportunity employer who values the diversity of individuals in our programs and services.

We welcome and encourage applications from members of Indigenous, Black, and racialized communities, Two-Spirit, nonbinary, LGBTQ+ people; people with disabilities; and members of other equity deserving communities. Applicants are encouraged to share accessibility needs in the application process, and every attempt will be made to accommodate them.

Due to the high volume of applicants, we can neither confirm receipt of nor respond to inquiries regarding your application. Only candidates selected for an interview will be contacted.