Job Title or Location

Customer Experience Representative

Budget Blinds of New Westminster/Surrey
Port Coquitlam, BC
Full-time
Entry Level
Posted 20 days ago
Job description
Budget Blinds of Tri-Cities, is looking to compliment our team with a showroom Customer Experience Representative (AKA Pre-sales) who has the right attitude and customer service skills that can sell the customer on why they want there appointment and be able to show them basic products.
If you are customer service oriented, then this is the perfect position for you! We are a friendly family-owned business that is willing to train the right candidate. Come join our family!
Budget Blinds specializes in window coverings including blinds, shades, shutters, draperies, and more.
SKILLS AND COMPETENCIES
  • Excellent Customer Communication Skills
  • Positive attiude
  • work well with others on the team
  • Professional speaking on the phone
  • Able to follow phone scripts and instructions
  • Knowledge of Microsoft Outlook & Excel (A must)
  • Very organized & attention to detail
  • Excellent Time Management
  • Self-Motivated
  • Friendly/Enthusiastic
  • Quick learner
  • Professionally dressed
  • Technologically savvy (A Must)
Job Types: Full Time, hourly
SALARY: $42,000 per year
DAILY DUTIES/ Responsiblities:
  • Answering phones/ customer service
  • Booking appointments/ In charge of 5-8 persons calenders
  • Transferring calls/ emails to the right people
  • Responding to customer emails in timely manner
  • showing walk in customers the products we offer and benefits
  • Using Microsoft word to track where leads come from
  • Inputting customer information into CRM platform
  • Taking transactions/ sending reciepts
  • keeping track of shop supply list
  • Greeting customers in showroom
Language:
  • English (Required)
office Experience:
  • 2-3 years preferred
*Please send a cover letter stating why you would be a good candidate for the position.
Job Type: Full-time
Salary: From $42,000.00 per year
Schedule:
  • 8 hour shift
  • Monday to Friday
Education:
  • Secondary School (preferred)
Experience:
  • administrative assistant: 1 year (preferred)
  • receptionist: 1 year (preferred)
Work Location: One location
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